Cita APA (7th ed.)

Butler, C., & Greenhalgh, T. (2010). What is already known about involving users in service transformation? Wiley-Blackwell.

Cita Chicago (17th ed.)

Butler, C., i T. Greenhalgh. What Is Already Known About Involving Users in Service Transformation? Wiley-Blackwell, 2010.

Cita MLA (9th ed.)

Butler, C., i T. Greenhalgh. What Is Already Known About Involving Users in Service Transformation? Wiley-Blackwell, 2010.