Butler, C., & Greenhalgh, T. (2010). What is already known about involving users in service transformation? Wiley-Blackwell.
Чикаго-гийн эшлэл (17 дахь хэвлэлт)Butler, C., ба T. Greenhalgh. What Is Already Known About Involving Users in Service Transformation? Wiley-Blackwell, 2010.
MLA -ийн эшлэл (9 дэх хэвлэлт)Butler, C., ба T. Greenhalgh. What Is Already Known About Involving Users in Service Transformation? Wiley-Blackwell, 2010.
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