Butler, C., & Greenhalgh, T. (2010). What is already known about involving users in service transformation? Wiley-Blackwell.
Цитирование в стиле Чикаго (17-е изд.)Butler, C., и T. Greenhalgh. What Is Already Known About Involving Users in Service Transformation? Wiley-Blackwell, 2010.
Цитирование MLA (9-е изд.)Butler, C., и T. Greenhalgh. What Is Already Known About Involving Users in Service Transformation? Wiley-Blackwell, 2010.
Предупреждение: эти цитированмия не могут быть всегда правильны на 100%.