A genre, scoring and authorship analysis of AI-generated and human-written refusal emails

This study compares AI-generated (ChatGPT and Gemini) and human-written business refusal texts. A genre analysis found that AI-generated texts are formulaic and less nuanced than human-written texts. Applying a rating of professional writing quality, inferential statistics revealed no significant di...

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Bibliographic Details
Main Authors: Wilson, W, Rose, H
Format: Journal article
Language:English
Published: SAGE Publications 2025

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