The measurement of patients' expectations for health care: a review and psychometric testing of a measure of patients' expectations.

BACKGROUND: There is recognition of the importance of measuring patients' experiences, expectations and satisfaction. OBJECTIVES: To assess the literature on the concept and measurement of patients' expectations for health care, and to develop and test a measure of patients' expectat...

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Bibliographic Details
Main Authors: Bowling, A, Rowe, G, Lambert, N, Waddington, M, Mahtani, K, Kenten, C, Howe, A, Francis, SA
Format: Journal article
Language:English
Published: 2012

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