Informing the design of privacy-empowering tools for the connected home

Connected devices in the home represent a potentially grave new privacy threat due to their unfettered access to the most personal spaces in people's lives. Prior work has shown that despite concerns about such devices, people often lack sufficient awareness, understanding, or means of taking e...

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Main Authors: Seymour, W, Krämer, MJ, Binns, R, Van Kleek, M
Format: Conference item
Language:English
Published: Association for Computing Machinery 2020
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author Seymour, W
Krämer, MJ
Binns, R
Van Kleek, M
author_facet Seymour, W
Krämer, MJ
Binns, R
Van Kleek, M
author_sort Seymour, W
collection OXFORD
description Connected devices in the home represent a potentially grave new privacy threat due to their unfettered access to the most personal spaces in people's lives. Prior work has shown that despite concerns about such devices, people often lack sufficient awareness, understanding, or means of taking effective action. To explore the potential for new tools that support such needs directly we developed Aretha, a privacy assistant technology probe that combines a network disaggregator, personal tutor, and firewall, to empower end-users with both the knowledge and mechanisms to control disclosures from their homes. We deployed Aretha in three households over six weeks, with the aim of understanding how this combination of capabilities might enable users to gain awareness of data disclosures by their devices, form educated privacy preferences, and to block unwanted data flows. The probe, with its novel affordances—and its limitations—prompted users to co-adapt, finding new control mechanisms and suggesting new approaches to address the challenge of regaining privacy in the connected home.
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spelling oxford-uuid:4f4f2de7-830b-4c81-a4cd-3ba56549d8672022-03-26T16:06:17ZInforming the design of privacy-empowering tools for the connected homeConference itemhttp://purl.org/coar/resource_type/c_5794uuid:4f4f2de7-830b-4c81-a4cd-3ba56549d867EnglishSymplectic Elements at OxfordAssociation for Computing Machinery2020Seymour, WKrämer, MJBinns, RVan Kleek, MConnected devices in the home represent a potentially grave new privacy threat due to their unfettered access to the most personal spaces in people's lives. Prior work has shown that despite concerns about such devices, people often lack sufficient awareness, understanding, or means of taking effective action. To explore the potential for new tools that support such needs directly we developed Aretha, a privacy assistant technology probe that combines a network disaggregator, personal tutor, and firewall, to empower end-users with both the knowledge and mechanisms to control disclosures from their homes. We deployed Aretha in three households over six weeks, with the aim of understanding how this combination of capabilities might enable users to gain awareness of data disclosures by their devices, form educated privacy preferences, and to block unwanted data flows. The probe, with its novel affordances—and its limitations—prompted users to co-adapt, finding new control mechanisms and suggesting new approaches to address the challenge of regaining privacy in the connected home.
spellingShingle Seymour, W
Krämer, MJ
Binns, R
Van Kleek, M
Informing the design of privacy-empowering tools for the connected home
title Informing the design of privacy-empowering tools for the connected home
title_full Informing the design of privacy-empowering tools for the connected home
title_fullStr Informing the design of privacy-empowering tools for the connected home
title_full_unstemmed Informing the design of privacy-empowering tools for the connected home
title_short Informing the design of privacy-empowering tools for the connected home
title_sort informing the design of privacy empowering tools for the connected home
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