When a colleague is grieving

Grief is a universal human experience, yet workplace culture is often inhospitable to people suffering profound loss. Managers come to work prepared to celebrate births and birthdays, and even to handle illnesses, but when it comes to death, they fall silent and avert their gaze. The default approac...

Full description

Bibliographic Details
Main Authors: Petriglieri, G, Maitlis, S
Format: Journal article
Language:English
Published: Harvard Business Publishing 2019
_version_ 1797109591526342656
author Petriglieri, G
Maitlis, S
author_facet Petriglieri, G
Maitlis, S
author_sort Petriglieri, G
collection OXFORD
description Grief is a universal human experience, yet workplace culture is often inhospitable to people suffering profound loss. Managers come to work prepared to celebrate births and birthdays, and even to handle illnesses, but when it comes to death, they fall silent and avert their gaze. The default approach is to try to spare the office from grief, leaving bereaved employees alone for a few days and then hoping they’ll return expediently to work. <br> This article provides guidance on how to humanely help team members return to productivity. Grief rarely unfolds in a neat progression, and managers should understand the phases the bereaved will experience and the most helpful response to each. Immediately after a death, acknowledging the loss without making demands is the best a manager can do. After grieving employees are back on the job, managers should be patient with inconsistency in performance and attitude. And as workers eventually emerge from mourning, managers should support this opportunity for growth. <br> In confronting grief, managers help fulfill their promise to bring out the best in their employees.
first_indexed 2024-03-07T07:43:46Z
format Journal article
id oxford-uuid:515f4062-0e61-465e-9c96-8ad34570ef37
institution University of Oxford
language English
last_indexed 2024-03-07T07:43:46Z
publishDate 2019
publisher Harvard Business Publishing
record_format dspace
spelling oxford-uuid:515f4062-0e61-465e-9c96-8ad34570ef372023-05-16T16:47:08ZWhen a colleague is grievingJournal articlehttp://purl.org/coar/resource_type/c_dcae04bcuuid:515f4062-0e61-465e-9c96-8ad34570ef37EnglishSymplectic Elements at OxfordHarvard Business Publishing2019Petriglieri, GMaitlis, SGrief is a universal human experience, yet workplace culture is often inhospitable to people suffering profound loss. Managers come to work prepared to celebrate births and birthdays, and even to handle illnesses, but when it comes to death, they fall silent and avert their gaze. The default approach is to try to spare the office from grief, leaving bereaved employees alone for a few days and then hoping they’ll return expediently to work. <br> This article provides guidance on how to humanely help team members return to productivity. Grief rarely unfolds in a neat progression, and managers should understand the phases the bereaved will experience and the most helpful response to each. Immediately after a death, acknowledging the loss without making demands is the best a manager can do. After grieving employees are back on the job, managers should be patient with inconsistency in performance and attitude. And as workers eventually emerge from mourning, managers should support this opportunity for growth. <br> In confronting grief, managers help fulfill their promise to bring out the best in their employees.
spellingShingle Petriglieri, G
Maitlis, S
When a colleague is grieving
title When a colleague is grieving
title_full When a colleague is grieving
title_fullStr When a colleague is grieving
title_full_unstemmed When a colleague is grieving
title_short When a colleague is grieving
title_sort when a colleague is grieving
work_keys_str_mv AT petriglierig whenacolleagueisgrieving
AT maitliss whenacolleagueisgrieving