The perils and pitfalls of performance measurement: The CPA regime for local authorities in England.
From 2002 comprehensive performance assessment (CPA) has been used by the Audit Commission to scrutinize service delivery in English local authorities across six service blocks: benefits; social care; environment; libraries and leisure; use of resources; education and housing. The authors examined C...
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Format: | Journal article |
Language: | English |
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Taylor and Francis
2007
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_version_ | 1797070487415685120 |
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author | McLean, I Haubrich, D Gutiérrez-Romero, R |
author_facet | McLean, I Haubrich, D Gutiérrez-Romero, R |
author_sort | McLean, I |
collection | OXFORD |
description | From 2002 comprehensive performance assessment (CPA) has been used by the Audit Commission to scrutinize service delivery in English local authorities across six service blocks: benefits; social care; environment; libraries and leisure; use of resources; education and housing. The authors examined CPA in terms of how vulnerable it is to categorization errors and gaming, whether it is consistent with other government policies and how it deals with uncontrollable factors. CPA failed all of these tests. |
first_indexed | 2024-03-06T22:39:33Z |
format | Journal article |
id | oxford-uuid:5b10afda-dae1-4e1a-a386-c15ec4e1bec3 |
institution | University of Oxford |
language | English |
last_indexed | 2024-03-06T22:39:33Z |
publishDate | 2007 |
publisher | Taylor and Francis |
record_format | dspace |
spelling | oxford-uuid:5b10afda-dae1-4e1a-a386-c15ec4e1bec32022-03-26T17:19:50ZThe perils and pitfalls of performance measurement: The CPA regime for local authorities in England.Journal articlehttp://purl.org/coar/resource_type/c_dcae04bcuuid:5b10afda-dae1-4e1a-a386-c15ec4e1bec3EnglishDepartment of Economics - ePrintsTaylor and Francis2007McLean, IHaubrich, DGutiérrez-Romero, RFrom 2002 comprehensive performance assessment (CPA) has been used by the Audit Commission to scrutinize service delivery in English local authorities across six service blocks: benefits; social care; environment; libraries and leisure; use of resources; education and housing. The authors examined CPA in terms of how vulnerable it is to categorization errors and gaming, whether it is consistent with other government policies and how it deals with uncontrollable factors. CPA failed all of these tests. |
spellingShingle | McLean, I Haubrich, D Gutiérrez-Romero, R The perils and pitfalls of performance measurement: The CPA regime for local authorities in England. |
title | The perils and pitfalls of performance measurement: The CPA regime for local authorities in England. |
title_full | The perils and pitfalls of performance measurement: The CPA regime for local authorities in England. |
title_fullStr | The perils and pitfalls of performance measurement: The CPA regime for local authorities in England. |
title_full_unstemmed | The perils and pitfalls of performance measurement: The CPA regime for local authorities in England. |
title_short | The perils and pitfalls of performance measurement: The CPA regime for local authorities in England. |
title_sort | perils and pitfalls of performance measurement the cpa regime for local authorities in england |
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