The perils and pitfalls of performance measurement: The CPA regime for local authorities in England.

From 2002 comprehensive performance assessment (CPA) has been used by the Audit Commission to scrutinize service delivery in English local authorities across six service blocks: benefits; social care; environment; libraries and leisure; use of resources; education and housing. The authors examined C...

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Main Authors: McLean, I, Haubrich, D, Gutiérrez-Romero, R
Format: Journal article
Language:English
Published: Taylor and Francis 2007
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author McLean, I
Haubrich, D
Gutiérrez-Romero, R
author_facet McLean, I
Haubrich, D
Gutiérrez-Romero, R
author_sort McLean, I
collection OXFORD
description From 2002 comprehensive performance assessment (CPA) has been used by the Audit Commission to scrutinize service delivery in English local authorities across six service blocks: benefits; social care; environment; libraries and leisure; use of resources; education and housing. The authors examined CPA in terms of how vulnerable it is to categorization errors and gaming, whether it is consistent with other government policies and how it deals with uncontrollable factors. CPA failed all of these tests.
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spelling oxford-uuid:5b10afda-dae1-4e1a-a386-c15ec4e1bec32022-03-26T17:19:50ZThe perils and pitfalls of performance measurement: The CPA regime for local authorities in England.Journal articlehttp://purl.org/coar/resource_type/c_dcae04bcuuid:5b10afda-dae1-4e1a-a386-c15ec4e1bec3EnglishDepartment of Economics - ePrintsTaylor and Francis2007McLean, IHaubrich, DGutiérrez-Romero, RFrom 2002 comprehensive performance assessment (CPA) has been used by the Audit Commission to scrutinize service delivery in English local authorities across six service blocks: benefits; social care; environment; libraries and leisure; use of resources; education and housing. The authors examined CPA in terms of how vulnerable it is to categorization errors and gaming, whether it is consistent with other government policies and how it deals with uncontrollable factors. CPA failed all of these tests.
spellingShingle McLean, I
Haubrich, D
Gutiérrez-Romero, R
The perils and pitfalls of performance measurement: The CPA regime for local authorities in England.
title The perils and pitfalls of performance measurement: The CPA regime for local authorities in England.
title_full The perils and pitfalls of performance measurement: The CPA regime for local authorities in England.
title_fullStr The perils and pitfalls of performance measurement: The CPA regime for local authorities in England.
title_full_unstemmed The perils and pitfalls of performance measurement: The CPA regime for local authorities in England.
title_short The perils and pitfalls of performance measurement: The CPA regime for local authorities in England.
title_sort perils and pitfalls of performance measurement the cpa regime for local authorities in england
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