Re-visiting the concept of voice: expression of grievances across the English and Welsh National Health Service
This article re-examines the notion of voice in law and society scholarship which has focused on journeys to complaints and claims. Using the English National Health Service as a case study, it argues that looking at the articulation of grievances through a large number of channels across a large se...
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| Format: | Journal article |
| Language: | English |
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Cambridge University Press
2024
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