Supporting online justice: Enhancing accessibility, participation and procedural fairness

Perceptions of accessibility and fairness are central to the legitimacy of the legal system. This makes it imperative to ensure that all lay participants in legal hearings understand how to prepare, what will happen, and how best to present their case. This is increasingly important as the prolifera...

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Bibliographic Details
Main Authors: Mulcahy, L, Rowden, E, Tsalapatanis, A
Format: Report
Language:English
Published: Centre for Socio-Legal Studies 2022
Description
Summary:Perceptions of accessibility and fairness are central to the legitimacy of the legal system. This makes it imperative to ensure that all lay participants in legal hearings understand how to prepare, what will happen, and how best to present their case. This is increasingly important as the proliferation of online hearings risks disengagement with the justice system and access becomes more complex for the digitally disadvantaged. This research has focused on how we can best support lay users in online hearings by researching, testing and refining five public information films for their use. These films have been produced in partnership with HMCTS, members of the Judiciary and the advice sector.