Joint problem solving and the role of third parties: An evaluation of ACAS advisory work

Ian Kessler and John Purcell, Fellows of Templeton College, Oxford, use data from a postal survey and case studies of organisations seeking in-depth advisory assistance from ACAS to evaluate the effectiveness of joint problem solving techniques. They find strong support from both managers and employ...

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Main Authors: Kessler, I, Purcell, J
Format: Journal article
Published: 1993
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author Kessler, I
Purcell, J
author_facet Kessler, I
Purcell, J
author_sort Kessler, I
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description Ian Kessler and John Purcell, Fellows of Templeton College, Oxford, use data from a postal survey and case studies of organisations seeking in-depth advisory assistance from ACAS to evaluate the effectiveness of joint problem solving techniques. They find strong support from both managers and employee representatives for the use of joint working parties in the management of change in employment relations. ACAS's unique role as an independent and impartial third party is seen as critical in helping the parties develop jointness as a means of handling problems. the problem, they suggest, is to find ways of developing employee representative systems in non-union firms in order to utilise joint problem solving methods.
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spelling oxford-uuid:6a6c8e92-d88a-4a67-a896-02a8c8d927692022-03-26T18:57:20ZJoint problem solving and the role of third parties: An evaluation of ACAS advisory workJournal articlehttp://purl.org/coar/resource_type/c_dcae04bcuuid:6a6c8e92-d88a-4a67-a896-02a8c8d92769Saïd Business School - Eureka1993Kessler, IPurcell, JIan Kessler and John Purcell, Fellows of Templeton College, Oxford, use data from a postal survey and case studies of organisations seeking in-depth advisory assistance from ACAS to evaluate the effectiveness of joint problem solving techniques. They find strong support from both managers and employee representatives for the use of joint working parties in the management of change in employment relations. ACAS's unique role as an independent and impartial third party is seen as critical in helping the parties develop jointness as a means of handling problems. the problem, they suggest, is to find ways of developing employee representative systems in non-union firms in order to utilise joint problem solving methods.
spellingShingle Kessler, I
Purcell, J
Joint problem solving and the role of third parties: An evaluation of ACAS advisory work
title Joint problem solving and the role of third parties: An evaluation of ACAS advisory work
title_full Joint problem solving and the role of third parties: An evaluation of ACAS advisory work
title_fullStr Joint problem solving and the role of third parties: An evaluation of ACAS advisory work
title_full_unstemmed Joint problem solving and the role of third parties: An evaluation of ACAS advisory work
title_short Joint problem solving and the role of third parties: An evaluation of ACAS advisory work
title_sort joint problem solving and the role of third parties an evaluation of acas advisory work
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