Telepresence and trust: A speech-act theory of mediated communication

Trust is central to our social lives, in both epistemic and practical ways. Often, it is rational only given evidence for trustworthiness, and that evidence is made available by communication. New technologies are changing our practices of communication, enabling increasing rich and diverse ways of...

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Main Author: Simpson, T
Format: Journal article
Published: Springer 2016
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author Simpson, T
author_facet Simpson, T
author_sort Simpson, T
collection OXFORD
description Trust is central to our social lives, in both epistemic and practical ways. Often, it is rational only given evidence for trustworthiness, and that evidence is made available by communication. New technologies are changing our practices of communication, enabling increasing rich and diverse ways of ‘being there’, but at a distance. This paper asks: how does telepresent communication support evidence-constrained trust? In answering it, I reply to the leading pessimists about the possibility of the digital mediation of trust, Philip Pettit and Hubert Dreyfus. I also rebut Media Richness Theory, which proposes a linear relationship between the volume of mediated information and the quality of communication. Positively, I develop a speech-act theory of digitally mediated communication, drawing on Austen’s identification of the illocutionary act. The choice of a particular technology of communication constitutes part of what is communicated, including a setting of the social ‘frame’, and thus the possibilities for trust to be sustained or eroded. How somethign is said is part of what it is that is said.
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spelling oxford-uuid:6e598841-6e3c-458f-8367-119cdfee9dc52022-03-26T19:23:55ZTelepresence and trust: A speech-act theory of mediated communicationJournal articlehttp://purl.org/coar/resource_type/c_dcae04bcuuid:6e598841-6e3c-458f-8367-119cdfee9dc5Symplectic Elements at OxfordSpringer2016Simpson, TTrust is central to our social lives, in both epistemic and practical ways. Often, it is rational only given evidence for trustworthiness, and that evidence is made available by communication. New technologies are changing our practices of communication, enabling increasing rich and diverse ways of ‘being there’, but at a distance. This paper asks: how does telepresent communication support evidence-constrained trust? In answering it, I reply to the leading pessimists about the possibility of the digital mediation of trust, Philip Pettit and Hubert Dreyfus. I also rebut Media Richness Theory, which proposes a linear relationship between the volume of mediated information and the quality of communication. Positively, I develop a speech-act theory of digitally mediated communication, drawing on Austen’s identification of the illocutionary act. The choice of a particular technology of communication constitutes part of what is communicated, including a setting of the social ‘frame’, and thus the possibilities for trust to be sustained or eroded. How somethign is said is part of what it is that is said.
spellingShingle Simpson, T
Telepresence and trust: A speech-act theory of mediated communication
title Telepresence and trust: A speech-act theory of mediated communication
title_full Telepresence and trust: A speech-act theory of mediated communication
title_fullStr Telepresence and trust: A speech-act theory of mediated communication
title_full_unstemmed Telepresence and trust: A speech-act theory of mediated communication
title_short Telepresence and trust: A speech-act theory of mediated communication
title_sort telepresence and trust a speech act theory of mediated communication
work_keys_str_mv AT simpsont telepresenceandtrustaspeechacttheoryofmediatedcommunication