Building confidence in information−trustworthiness metrics for decision support
In light of the significant amount of information available online today and its potential application to a range of situations, the importance of identifying trustworthy information, and secondly, of building user confidence in that information is paramount. With this in mind, we have developed a n...
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| Format: | Conference item |
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IEEE
2013
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| _version_ | 1826278646246014976 |
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| author | Nurse, J Agrafiotis, I Creese, S Goldsmith, M Lamberts, K |
| author_facet | Nurse, J Agrafiotis, I Creese, S Goldsmith, M Lamberts, K |
| author_sort | Nurse, J |
| collection | OXFORD |
| description | In light of the significant amount of information available online today and its potential application to a range of situations, the importance of identifying trustworthy information, and secondly, of building user confidence in that information is paramount. With this in mind, we have developed a novel trustworthiness metric which is designed to provide a relative score based on several key factors that influence trust, such as information's provenance and quality, and the integrity of the infrastructure through which the information passes. In this paper we consider whether providing insight into the various factors that make-up the resulting trustworthiness score actually helps to build trust in the metric itself, and whether users can successfully understand the advice being conveyed. Specifically, we present here the results of experiments which explore whether or not the visual interface that enables users to understand how the metric is composed of a combination of scores, across a range of factors, is a feature they are cognitively able to process, and whether it might help to build confidence in the trustworthiness advice being provided. |
| first_indexed | 2024-03-06T23:47:02Z |
| format | Conference item |
| id | oxford-uuid:7148754e-dddb-4513-8a29-75a948223ab8 |
| institution | University of Oxford |
| last_indexed | 2024-03-06T23:47:02Z |
| publishDate | 2013 |
| publisher | IEEE |
| record_format | dspace |
| spelling | oxford-uuid:7148754e-dddb-4513-8a29-75a948223ab82022-03-26T19:42:36ZBuilding confidence in information−trustworthiness metrics for decision supportConference itemhttp://purl.org/coar/resource_type/c_5794uuid:7148754e-dddb-4513-8a29-75a948223ab8Department of Computer ScienceIEEE2013Nurse, JAgrafiotis, ICreese, SGoldsmith, MLamberts, KIn light of the significant amount of information available online today and its potential application to a range of situations, the importance of identifying trustworthy information, and secondly, of building user confidence in that information is paramount. With this in mind, we have developed a novel trustworthiness metric which is designed to provide a relative score based on several key factors that influence trust, such as information's provenance and quality, and the integrity of the infrastructure through which the information passes. In this paper we consider whether providing insight into the various factors that make-up the resulting trustworthiness score actually helps to build trust in the metric itself, and whether users can successfully understand the advice being conveyed. Specifically, we present here the results of experiments which explore whether or not the visual interface that enables users to understand how the metric is composed of a combination of scores, across a range of factors, is a feature they are cognitively able to process, and whether it might help to build confidence in the trustworthiness advice being provided. |
| spellingShingle | Nurse, J Agrafiotis, I Creese, S Goldsmith, M Lamberts, K Building confidence in information−trustworthiness metrics for decision support |
| title | Building confidence in information−trustworthiness metrics for decision support |
| title_full | Building confidence in information−trustworthiness metrics for decision support |
| title_fullStr | Building confidence in information−trustworthiness metrics for decision support |
| title_full_unstemmed | Building confidence in information−trustworthiness metrics for decision support |
| title_short | Building confidence in information−trustworthiness metrics for decision support |
| title_sort | building confidence in information trustworthiness metrics for decision support |
| work_keys_str_mv | AT nursej buildingconfidenceininformationtrustworthinessmetricsfordecisionsupport AT agrafiotisi buildingconfidenceininformationtrustworthinessmetricsfordecisionsupport AT creeses buildingconfidenceininformationtrustworthinessmetricsfordecisionsupport AT goldsmithm buildingconfidenceininformationtrustworthinessmetricsfordecisionsupport AT lambertsk buildingconfidenceininformationtrustworthinessmetricsfordecisionsupport |