Bolton, C., & Lowe, G. (2005). A hierarchy of failures-based models: Theory and application. Elsevier.
Cita Chicago (17th ed.)Bolton, C., i G. Lowe. A Hierarchy of Failures-based Models: Theory and Application. Elsevier, 2005.
Cita MLA (9th ed.)Bolton, C., i G. Lowe. A Hierarchy of Failures-based Models: Theory and Application. Elsevier, 2005.
Atenció: Aquestes cites poden no estar 100% correctes.