Queues and hierarchies

This paper examines the optimal structure of hierarchies when workers differ in the range of tasks they can perform. A hierarchical system may reduce costs by allowing most tasks to be handled by unskilled workers. This may however increase delay for those tasks which must pass through several layer...

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Main Author: Beggs, A
Format: Working paper
Published: University of Oxford 2000
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author Beggs, A
author_facet Beggs, A
author_sort Beggs, A
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description This paper examines the optimal structure of hierarchies when workers differ in the range of tasks they can perform. A hierarchical system may reduce costs by allowing most tasks to be handled by unskilled workers. This may however increase delay for those tasks which must pass through several layers before reaching the appropriate level. The paper characterises an optimal hierarchy when such a trade-off exists.
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spelling oxford-uuid:8cf1a652-560c-4c9a-bca7-c04c4760ac672022-03-26T22:48:00ZQueues and hierarchiesWorking paperhttp://purl.org/coar/resource_type/c_8042uuid:8cf1a652-560c-4c9a-bca7-c04c4760ac67Symplectic ElementsBulk import via SwordUniversity of Oxford2000Beggs, AThis paper examines the optimal structure of hierarchies when workers differ in the range of tasks they can perform. A hierarchical system may reduce costs by allowing most tasks to be handled by unskilled workers. This may however increase delay for those tasks which must pass through several layers before reaching the appropriate level. The paper characterises an optimal hierarchy when such a trade-off exists.
spellingShingle Beggs, A
Queues and hierarchies
title Queues and hierarchies
title_full Queues and hierarchies
title_fullStr Queues and hierarchies
title_full_unstemmed Queues and hierarchies
title_short Queues and hierarchies
title_sort queues and hierarchies
work_keys_str_mv AT beggsa queuesandhierarchies