Creating meaningful museums: A model for museum exhibition user experience

Combining existing knowledge of museum exhibition visitor experience with concepts of User Experience (UX), a model for Museum Exhibition User Experience (MEUX) is presented. The model was developed from research interviews and surveys with UK museum professionals and presents the museum exhibition...

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Bibliografski detalji
Glavni autori: King, E, Smith, M, Wilson, PF, Stott, J, Williams, MA
Format: Journal article
Jezik:English
Izdano: Taylor and Francis 2022
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author King, E
Smith, M
Wilson, PF
Stott, J
Williams, MA
author_facet King, E
Smith, M
Wilson, PF
Stott, J
Williams, MA
author_sort King, E
collection OXFORD
description Combining existing knowledge of museum exhibition visitor experience with concepts of User Experience (UX), a model for Museum Exhibition User Experience (MEUX) is presented. The model was developed from research interviews and surveys with UK museum professionals and presents the museum exhibition experience from both museum and visitor perspectives. Its use as an evaluation tool for visitor experience is explored at Oxford University Museum of Natural History (OUMNH). In comparing results with those from staff, a disconnect emerged between museum and visitor preferences on motivations for visiting and what outcomes emerge from visits. The incorporation of the theoretical MEUX model into museum practice enables holistic conceptualization of the visitor experience through the pragmatic and hedonic qualities of an exhibition. With the development of further evaluation tools, this framework and methodology accurately captures institutional and visitor preferences and can evaluate how the development decisions of museums influence and impact the visitor experience.
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spelling oxford-uuid:9c09426d-2663-445c-bc7f-0b3321bbd77d2023-02-15T12:20:43ZCreating meaningful museums: A model for museum exhibition user experienceJournal articlehttp://purl.org/coar/resource_type/c_dcae04bcuuid:9c09426d-2663-445c-bc7f-0b3321bbd77dEnglishSymplectic ElementsTaylor and Francis2022King, ESmith, MWilson, PFStott, JWilliams, MACombining existing knowledge of museum exhibition visitor experience with concepts of User Experience (UX), a model for Museum Exhibition User Experience (MEUX) is presented. The model was developed from research interviews and surveys with UK museum professionals and presents the museum exhibition experience from both museum and visitor perspectives. Its use as an evaluation tool for visitor experience is explored at Oxford University Museum of Natural History (OUMNH). In comparing results with those from staff, a disconnect emerged between museum and visitor preferences on motivations for visiting and what outcomes emerge from visits. The incorporation of the theoretical MEUX model into museum practice enables holistic conceptualization of the visitor experience through the pragmatic and hedonic qualities of an exhibition. With the development of further evaluation tools, this framework and methodology accurately captures institutional and visitor preferences and can evaluate how the development decisions of museums influence and impact the visitor experience.
spellingShingle King, E
Smith, M
Wilson, PF
Stott, J
Williams, MA
Creating meaningful museums: A model for museum exhibition user experience
title Creating meaningful museums: A model for museum exhibition user experience
title_full Creating meaningful museums: A model for museum exhibition user experience
title_fullStr Creating meaningful museums: A model for museum exhibition user experience
title_full_unstemmed Creating meaningful museums: A model for museum exhibition user experience
title_short Creating meaningful museums: A model for museum exhibition user experience
title_sort creating meaningful museums a model for museum exhibition user experience
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