Consumer information and the limits to competition

This paper studies competition between firms when consumers observe a private signal of their preferences over products. Within the class of signal structures that induce pure-strategy pricing equilibria, we derive signal structures that are optimal for firms and those that are optimal for consumers...

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Main Authors: Armstrong, M, Zhou, J
Format: Journal article
Language:English
Published: American Economic Association 2022
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author Armstrong, M
Zhou, J
author_facet Armstrong, M
Zhou, J
author_sort Armstrong, M
collection OXFORD
description This paper studies competition between firms when consumers observe a private signal of their preferences over products. Within the class of signal structures that induce pure-strategy pricing equilibria, we derive signal structures that are optimal for firms and those that are optimal for consumers. The firm-optimal policy amplifies underlying product differentiation, thereby relaxing competition, while ensuring consumers purchase their preferred product, thereby maximizing total welfare. The consumer-optimal policy dampens differentiation, which intensifies competition, but induces some consumers to buy their less preferred product. Our analysis sheds light on the limits to competition when the information possessed by consumers can be designed flexibly.
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spelling oxford-uuid:9c45c6a6-8b05-4da1-b42b-3e070bf689a12022-03-27T00:34:50ZConsumer information and the limits to competitionJournal articlehttp://purl.org/coar/resource_type/c_dcae04bcuuid:9c45c6a6-8b05-4da1-b42b-3e070bf689a1EnglishSymplectic ElementsAmerican Economic Association2022Armstrong, MZhou, JThis paper studies competition between firms when consumers observe a private signal of their preferences over products. Within the class of signal structures that induce pure-strategy pricing equilibria, we derive signal structures that are optimal for firms and those that are optimal for consumers. The firm-optimal policy amplifies underlying product differentiation, thereby relaxing competition, while ensuring consumers purchase their preferred product, thereby maximizing total welfare. The consumer-optimal policy dampens differentiation, which intensifies competition, but induces some consumers to buy their less preferred product. Our analysis sheds light on the limits to competition when the information possessed by consumers can be designed flexibly.
spellingShingle Armstrong, M
Zhou, J
Consumer information and the limits to competition
title Consumer information and the limits to competition
title_full Consumer information and the limits to competition
title_fullStr Consumer information and the limits to competition
title_full_unstemmed Consumer information and the limits to competition
title_short Consumer information and the limits to competition
title_sort consumer information and the limits to competition
work_keys_str_mv AT armstrongm consumerinformationandthelimitstocompetition
AT zhouj consumerinformationandthelimitstocompetition