Making do by getting real: psychological contract violations and proactive career agency

<p><strong>Background:</strong> Healthcare professionals face greater uncertainty in their careers as traditional jobs wither and new, organizationally controlled jobs proliferate, reducing economic security and professional autonomy.<p/> <p><strong>Purpose:</...

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Bibliographic Details
Main Authors: Mitra, M, Dopson, S, Hoff, T
Format: Journal article
Language:English
Published: Lippincott, Williams and Wilkins 2022
Description
Summary:<p><strong>Background:</strong> Healthcare professionals face greater uncertainty in their careers as traditional jobs wither and new, organizationally controlled jobs proliferate, reducing economic security and professional autonomy.<p/> <p><strong>Purpose:</strong> We apply psychological contract and self-efficacy theory to examine the career agency of early-career physicians. We ask: (a) What are the unfulfilled expectations and emotions experienced by young physicians at the training and early career stages? and (b) What are the forms of career agency exhibited by young physicians in response to unfulfillment?</p> <p><strong>Methodology:</strong> We conducted a study on 48 UK early-career primary care physicians, known as General Practitioners or GPs. The sample comprised both trainees as well as newly qualified physicians. Data were collected through in-depth interviews and focus group discussions.</p> <p><strong>Results:</strong> Physicians interpreted their early-career experiences based on predominantly ideological expectations around what it means to be a successful professional. However, the realities of practice resulted in highly emotional experiences of violation that were associated with a ‘reactive’ agency and job behaviors that were more transactional and less relational.</p> <p><strong>Conclusion:</strong> The study identifies the expectations of early-career professionals, which help understand how and why psychological contract violations occur. It also expands the conceptualization of career agency from a positively framed aspect of professional behavior to one that includes haphazard and self-serving elements.</p> <p><strong>Practice Implications:</strong> This study brings to light several implications of the shifts in physician career agency for primary care practice. It discusses the potential effects of the purposeful selfinterest among doctors on professional identity and power, as well as patient care.</p>