Using online patient feedback to improve NHS services: The INQUIRE multimethod study
Background People are increasingly able and willing to use the internet to give their views on products and services, and health care is no exception. This research aimed to find out what this online feedback from patients represents, how it is viewed by NHS staff and patients, and how it can be use...
| Main Authors: | , , , , , , , , , , , , , , |
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| Format: | Journal article |
| Language: | English |
| Published: |
National Institute for Health Research
2019
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