Tensions and paradoxes in electronic patient record research: a systematic literature review using the meta-narrative method.

CONTEXT: The extensive research literature on electronic patient records (EPRs) presents challenges to systematic reviewers because it covers multiple research traditions with different underlying philosophical assumptions and methodological approaches. METHODS: Using the meta-narrative method and s...

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Main Authors: Greenhalgh, T, Potts, H, Wong, G, Bark, P, Swinglehurst, D
Format: Journal article
Language:English
Published: 2009
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author Greenhalgh, T
Potts, H
Wong, G
Bark, P
Swinglehurst, D
author_facet Greenhalgh, T
Potts, H
Wong, G
Bark, P
Swinglehurst, D
author_sort Greenhalgh, T
collection OXFORD
description CONTEXT: The extensive research literature on electronic patient records (EPRs) presents challenges to systematic reviewers because it covers multiple research traditions with different underlying philosophical assumptions and methodological approaches. METHODS: Using the meta-narrative method and searching beyond the Medline-indexed literature, this review used "conflicting" findings to address higher-order questions about how researchers had differently conceptualized and studied the EPR and its implementation. FINDINGS: Twenty-four previous systematic reviews and ninety-four further primary studies were considered. Key tensions in the literature centered on (1) the EPR ("container" or "itinerary"); (2) the EPR user ("information-processer" or "member of socio-technical network"); (3) organizational context ("the setting within which the EPR is implemented" or "the EPR-in-use"); (4) clinical work ("decision making" or "situated practice"); (5) the process of change ("the logic of determinism" or "the logic of opposition"); (6) implementation success ("objectively defined" or "socially negotiated"); and (7) complexity and scale ("the bigger the better" or "small is beautiful"). CONCLUSIONS: The findings suggest that EPR use will always require human input to recontextualize knowledge; that even though secondary work (audit, research, billing) may be made more efficient by the EPR, primary clinical work may be made less efficient; that paper may offer a unique degree of ecological flexibility; and that smaller EPR systems may sometimes be more efficient and effective than larger ones. We suggest an agenda for further research.
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spelling oxford-uuid:a26b0ffe-0e78-4ed4-a004-34996127a2ef2022-03-27T02:20:00ZTensions and paradoxes in electronic patient record research: a systematic literature review using the meta-narrative method.Journal articlehttp://purl.org/coar/resource_type/c_dcae04bcuuid:a26b0ffe-0e78-4ed4-a004-34996127a2efEnglishSymplectic Elements at Oxford2009Greenhalgh, TPotts, HWong, GBark, PSwinglehurst, DCONTEXT: The extensive research literature on electronic patient records (EPRs) presents challenges to systematic reviewers because it covers multiple research traditions with different underlying philosophical assumptions and methodological approaches. METHODS: Using the meta-narrative method and searching beyond the Medline-indexed literature, this review used "conflicting" findings to address higher-order questions about how researchers had differently conceptualized and studied the EPR and its implementation. FINDINGS: Twenty-four previous systematic reviews and ninety-four further primary studies were considered. Key tensions in the literature centered on (1) the EPR ("container" or "itinerary"); (2) the EPR user ("information-processer" or "member of socio-technical network"); (3) organizational context ("the setting within which the EPR is implemented" or "the EPR-in-use"); (4) clinical work ("decision making" or "situated practice"); (5) the process of change ("the logic of determinism" or "the logic of opposition"); (6) implementation success ("objectively defined" or "socially negotiated"); and (7) complexity and scale ("the bigger the better" or "small is beautiful"). CONCLUSIONS: The findings suggest that EPR use will always require human input to recontextualize knowledge; that even though secondary work (audit, research, billing) may be made more efficient by the EPR, primary clinical work may be made less efficient; that paper may offer a unique degree of ecological flexibility; and that smaller EPR systems may sometimes be more efficient and effective than larger ones. We suggest an agenda for further research.
spellingShingle Greenhalgh, T
Potts, H
Wong, G
Bark, P
Swinglehurst, D
Tensions and paradoxes in electronic patient record research: a systematic literature review using the meta-narrative method.
title Tensions and paradoxes in electronic patient record research: a systematic literature review using the meta-narrative method.
title_full Tensions and paradoxes in electronic patient record research: a systematic literature review using the meta-narrative method.
title_fullStr Tensions and paradoxes in electronic patient record research: a systematic literature review using the meta-narrative method.
title_full_unstemmed Tensions and paradoxes in electronic patient record research: a systematic literature review using the meta-narrative method.
title_short Tensions and paradoxes in electronic patient record research: a systematic literature review using the meta-narrative method.
title_sort tensions and paradoxes in electronic patient record research a systematic literature review using the meta narrative method
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