Viriyasitavat, W., & Martin, A. (2013). A framework of trust in service workflows.
Lua i Stíl Chicago (17ú heag.)Viriyasitavat, W., agus A. Martin. A Framework of Trust in Service Workflows. 2013.
Lua MLA (9ú heag.)Viriyasitavat, W., agus A. Martin. A Framework of Trust in Service Workflows. 2013.
Rabhadh: Seans nach mbeach na luanna seo go hiomlán cruinn i ngach uile chás.