Dispute resolution outside of courts: Procedural justice and decision acceptance among users of ombuds services in the UK
Attitudes towards legal authorities based on theories of procedural justice have been explored extensively in the criminal and civil justice systems. This has provided considerable empirical evidence concerning the importance of trust and legitimacy in generating cooperation, compliance and decision...
Main Authors: | Creutzfeldt, N, Bradford, B |
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Format: | Journal article |
Published: |
Wiley
2016
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