Creating connections - the development of a mobile-health monitoring system for heart failure: Qualitative findings from a usability cohort study

Objective<br/> There is significant interest in the role of digital health technology in enabling optimal monitoring of heart failure patients. To harness this potential, it is vital to account for users’ capacity and preferences in the development of technological solutions. We adopted an ite...

Full description

Bibliographic Details
Main Authors: Chantler, T, Paton, C, Velardo, C, Triantafyllidis, A, Shah, S, Stoppani, E, Conrad, N, Fitzpatrick, R, Tarassenko, L, Rahimi, K, SUPPORT-HF Investigators
Format: Journal article
Published: SAGE Publications 2016
_version_ 1826294936099618816
author Chantler, T
Paton, C
Velardo, C
Triantafyllidis, A
Shah, S
Stoppani, E
Conrad, N
Fitzpatrick, R
Tarassenko, L
Rahimi, K
SUPPORT-HF Investigators
author_facet Chantler, T
Paton, C
Velardo, C
Triantafyllidis, A
Shah, S
Stoppani, E
Conrad, N
Fitzpatrick, R
Tarassenko, L
Rahimi, K
SUPPORT-HF Investigators
author_sort Chantler, T
collection OXFORD
description Objective<br/> There is significant interest in the role of digital health technology in enabling optimal monitoring of heart failure patients. To harness this potential, it is vital to account for users’ capacity and preferences in the development of technological solutions. We adopted an iterative approach focussed on learning from users’ interactions with a mobile-health monitoring system. <br/><br/> Methods<br/> We used a participatory mixed methods research approach to develop and evaluate a mobile-health monitoring system. 58 heart failure patients were recruited from three health care settings in the UK and provided with internet enabled tablet computers that were wirelessly linked to sensor devices for blood pressure, heart rate, and weight monitoring. One to two home visits were conducted with a subgroup of 29 participants to evaluate the usability of the system over a median follow-up period of 6 months. The thematic analysis of observational data and 45 interviews was informed by the domestication of technology theory. <br/><br/> Results<br/> Our findings indicate that digital health technologies need to create and extend connections with health professionals, be incorporated into users’ daily routines, and be personalised according to users’ technological competencies and interest in assuming a proactive or more passive role in monitoring their condition. <br/><br/> Conclusions<br/> Users pattern of engagement with health technology changes over time and varies according to their need and capacity to use the technology. Incorporating diverse user experiences in the development and maintenance of mobile-health systems is likely to increase the extent of successful uptake and impacts on outcomes for patients and providers.
first_indexed 2024-03-07T03:53:23Z
format Journal article
id oxford-uuid:c209c57e-bc55-45c9-8f20-0c510def845a
institution University of Oxford
last_indexed 2024-03-07T03:53:23Z
publishDate 2016
publisher SAGE Publications
record_format dspace
spelling oxford-uuid:c209c57e-bc55-45c9-8f20-0c510def845a2022-03-27T06:06:06ZCreating connections - the development of a mobile-health monitoring system for heart failure: Qualitative findings from a usability cohort studyJournal articlehttp://purl.org/coar/resource_type/c_dcae04bcuuid:c209c57e-bc55-45c9-8f20-0c510def845aSymplectic Elements at OxfordSAGE Publications2016Chantler, TPaton, CVelardo, CTriantafyllidis, AShah, SStoppani, EConrad, NFitzpatrick, RTarassenko, LRahimi, KSUPPORT-HF InvestigatorsObjective<br/> There is significant interest in the role of digital health technology in enabling optimal monitoring of heart failure patients. To harness this potential, it is vital to account for users’ capacity and preferences in the development of technological solutions. We adopted an iterative approach focussed on learning from users’ interactions with a mobile-health monitoring system. <br/><br/> Methods<br/> We used a participatory mixed methods research approach to develop and evaluate a mobile-health monitoring system. 58 heart failure patients were recruited from three health care settings in the UK and provided with internet enabled tablet computers that were wirelessly linked to sensor devices for blood pressure, heart rate, and weight monitoring. One to two home visits were conducted with a subgroup of 29 participants to evaluate the usability of the system over a median follow-up period of 6 months. The thematic analysis of observational data and 45 interviews was informed by the domestication of technology theory. <br/><br/> Results<br/> Our findings indicate that digital health technologies need to create and extend connections with health professionals, be incorporated into users’ daily routines, and be personalised according to users’ technological competencies and interest in assuming a proactive or more passive role in monitoring their condition. <br/><br/> Conclusions<br/> Users pattern of engagement with health technology changes over time and varies according to their need and capacity to use the technology. Incorporating diverse user experiences in the development and maintenance of mobile-health systems is likely to increase the extent of successful uptake and impacts on outcomes for patients and providers.
spellingShingle Chantler, T
Paton, C
Velardo, C
Triantafyllidis, A
Shah, S
Stoppani, E
Conrad, N
Fitzpatrick, R
Tarassenko, L
Rahimi, K
SUPPORT-HF Investigators
Creating connections - the development of a mobile-health monitoring system for heart failure: Qualitative findings from a usability cohort study
title Creating connections - the development of a mobile-health monitoring system for heart failure: Qualitative findings from a usability cohort study
title_full Creating connections - the development of a mobile-health monitoring system for heart failure: Qualitative findings from a usability cohort study
title_fullStr Creating connections - the development of a mobile-health monitoring system for heart failure: Qualitative findings from a usability cohort study
title_full_unstemmed Creating connections - the development of a mobile-health monitoring system for heart failure: Qualitative findings from a usability cohort study
title_short Creating connections - the development of a mobile-health monitoring system for heart failure: Qualitative findings from a usability cohort study
title_sort creating connections the development of a mobile health monitoring system for heart failure qualitative findings from a usability cohort study
work_keys_str_mv AT chantlert creatingconnectionsthedevelopmentofamobilehealthmonitoringsystemforheartfailurequalitativefindingsfromausabilitycohortstudy
AT patonc creatingconnectionsthedevelopmentofamobilehealthmonitoringsystemforheartfailurequalitativefindingsfromausabilitycohortstudy
AT velardoc creatingconnectionsthedevelopmentofamobilehealthmonitoringsystemforheartfailurequalitativefindingsfromausabilitycohortstudy
AT triantafyllidisa creatingconnectionsthedevelopmentofamobilehealthmonitoringsystemforheartfailurequalitativefindingsfromausabilitycohortstudy
AT shahs creatingconnectionsthedevelopmentofamobilehealthmonitoringsystemforheartfailurequalitativefindingsfromausabilitycohortstudy
AT stoppanie creatingconnectionsthedevelopmentofamobilehealthmonitoringsystemforheartfailurequalitativefindingsfromausabilitycohortstudy
AT conradn creatingconnectionsthedevelopmentofamobilehealthmonitoringsystemforheartfailurequalitativefindingsfromausabilitycohortstudy
AT fitzpatrickr creatingconnectionsthedevelopmentofamobilehealthmonitoringsystemforheartfailurequalitativefindingsfromausabilitycohortstudy
AT tarassenkol creatingconnectionsthedevelopmentofamobilehealthmonitoringsystemforheartfailurequalitativefindingsfromausabilitycohortstudy
AT rahimik creatingconnectionsthedevelopmentofamobilehealthmonitoringsystemforheartfailurequalitativefindingsfromausabilitycohortstudy
AT supporthfinvestigators creatingconnectionsthedevelopmentofamobilehealthmonitoringsystemforheartfailurequalitativefindingsfromausabilitycohortstudy