Loebbecke, C., Crowston, K., & Friederici, N. (2011). Integrated customer-focused knowledge portals: Design challenges and empirical approaches. Academy of Management.
Cita Chicago (17th ed.)Loebbecke, C., K. Crowston, i N. Friederici. Integrated Customer-focused Knowledge Portals: Design Challenges and Empirical Approaches. Academy of Management, 2011.
Cita MLA (9th ed.)Loebbecke, C., et al. Integrated Customer-focused Knowledge Portals: Design Challenges and Empirical Approaches. Academy of Management, 2011.
Atenció: Aquestes cites poden no estar 100% correctes.