Loebbecke, C., Crowston, K., & Friederici, N. (2011). Integrated customer-focused knowledge portals: Design challenges and empirical approaches. Academy of Management.
Citace podle Chicago (17th ed.)Loebbecke, C., K. Crowston, a N. Friederici. Integrated Customer-focused Knowledge Portals: Design Challenges and Empirical Approaches. Academy of Management, 2011.
Citace podle MLA (9th ed.)Loebbecke, C., et al. Integrated Customer-focused Knowledge Portals: Design Challenges and Empirical Approaches. Academy of Management, 2011.
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