Loebbecke, C., Crowston, K., & Friederici, N. (2011). Integrated customer-focused knowledge portals: Design challenges and empirical approaches. Academy of Management.
Lua i Stíl Chicago (17ú heag.)Loebbecke, C., K. Crowston, agus N. Friederici. Integrated Customer-focused Knowledge Portals: Design Challenges and Empirical Approaches. Academy of Management, 2011.
Lua MLA (9ú heag.)Loebbecke, C., et al. Integrated Customer-focused Knowledge Portals: Design Challenges and Empirical Approaches. Academy of Management, 2011.
Rabhadh: Seans nach mbeach na luanna seo go hiomlán cruinn i ngach uile chás.