Integrated customer-focused knowledge portals: design challenges and empirical approaches

Integrated customer-focused knowledge portals: design challenges and empirical approaches

Knowledge Portals (KPs) are highly integrative Knowledge Management Systems (KMS) that promise to synthesize widely dispersed knowledge and to interconnect individuals by functioning as a ‘one-stop knowledge shop’. Yet, in practice, KPs face major challenges, which are for the most part due to the i...

书目详细资料
Main Authors:	Loebbecke, C, Crowston, K, Friederici, N
格式:	Conference item
出版:	Academy of Management 2011

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