Cyber warranties: market fix or marketing trick?

The market for information security products is plagued by information asymmetry, dysfunctional brand reputation and principal-agent problems. Mechanisms to address the resulting market for lemons include certification schemes, liability laws, and information disclosure. Unfortunately there has been...

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Main Authors: Woods, D, Moore, T
Format: Journal article
Language:English
Published: Association for Computing Machinery 2020
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author Woods, D
Moore, T
author_facet Woods, D
Moore, T
author_sort Woods, D
collection OXFORD
description The market for information security products is plagued by information asymmetry, dysfunctional brand reputation and principal-agent problems. Mechanisms to address the resulting market for lemons include certification schemes, liability laws, and information disclosure. Unfortunately there has been limited success thus far. An emerging form of risk transfer, cyber warranties, could address the market failure. We analyse 15 warranties to identify what is covered and what is excluded. The results suggest cyber warranties do not transfer much risk at present. However, they do force transparency regarding the limitations of information security products.
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spelling oxford-uuid:d4bd0f1d-ba8a-41b7-862c-fce2387067ac2022-03-27T08:20:52ZCyber warranties: market fix or marketing trick?Journal articlehttp://purl.org/coar/resource_type/c_dcae04bcuuid:d4bd0f1d-ba8a-41b7-862c-fce2387067acEnglishSymplectic Elements at OxfordAssociation for Computing Machinery2020Woods, DMoore, TThe market for information security products is plagued by information asymmetry, dysfunctional brand reputation and principal-agent problems. Mechanisms to address the resulting market for lemons include certification schemes, liability laws, and information disclosure. Unfortunately there has been limited success thus far. An emerging form of risk transfer, cyber warranties, could address the market failure. We analyse 15 warranties to identify what is covered and what is excluded. The results suggest cyber warranties do not transfer much risk at present. However, they do force transparency regarding the limitations of information security products.
spellingShingle Woods, D
Moore, T
Cyber warranties: market fix or marketing trick?
title Cyber warranties: market fix or marketing trick?
title_full Cyber warranties: market fix or marketing trick?
title_fullStr Cyber warranties: market fix or marketing trick?
title_full_unstemmed Cyber warranties: market fix or marketing trick?
title_short Cyber warranties: market fix or marketing trick?
title_sort cyber warranties market fix or marketing trick
work_keys_str_mv AT woodsd cyberwarrantiesmarketfixormarketingtrick
AT mooret cyberwarrantiesmarketfixormarketingtrick