Consumer information and the limits to competition

This paper studies competition between firms when consumers observe a pri-vate signal of their preferences over products. Within the class of signal structures which allow pure-strategy pricing equilibria, we derive signal structures which are optimal for firms and those which are optimal for consum...

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Main Authors: Armstrong, M, Zhou, J
Format: Working paper
Published: University of Oxford 2019
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author Armstrong, M
Zhou, J
author_facet Armstrong, M
Zhou, J
author_sort Armstrong, M
collection OXFORD
description This paper studies competition between firms when consumers observe a pri-vate signal of their preferences over products. Within the class of signal structures which allow pure-strategy pricing equilibria, we derive signal structures which are optimal for firms and those which are optimal for consumers. The firm-optimal signal structure amplifies the underlying product differentiation, thereby relax¬ing competition, while ensuring that consumers purchase their preferred product, thereby maximizing total welfare. The consumer-optimal structure dampens dif¬ferentiation, which intensifies competition, but induces some consumers with weak preferences between products to buy their less-preferred product. The analysis sheds light on the limits to competition when the information possessed by con¬sumers can be designed flexibly.
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spelling oxford-uuid:d6000356-3067-418a-9485-dfb0f59c46732022-03-27T08:30:05ZConsumer information and the limits to competitionWorking paperhttp://purl.org/coar/resource_type/c_8042uuid:d6000356-3067-418a-9485-dfb0f59c4673Bulk import via SwordSymplectic ElementsUniversity of Oxford2019Armstrong, MZhou, JThis paper studies competition between firms when consumers observe a pri-vate signal of their preferences over products. Within the class of signal structures which allow pure-strategy pricing equilibria, we derive signal structures which are optimal for firms and those which are optimal for consumers. The firm-optimal signal structure amplifies the underlying product differentiation, thereby relax¬ing competition, while ensuring that consumers purchase their preferred product, thereby maximizing total welfare. The consumer-optimal structure dampens dif¬ferentiation, which intensifies competition, but induces some consumers with weak preferences between products to buy their less-preferred product. The analysis sheds light on the limits to competition when the information possessed by con¬sumers can be designed flexibly.
spellingShingle Armstrong, M
Zhou, J
Consumer information and the limits to competition
title Consumer information and the limits to competition
title_full Consumer information and the limits to competition
title_fullStr Consumer information and the limits to competition
title_full_unstemmed Consumer information and the limits to competition
title_short Consumer information and the limits to competition
title_sort consumer information and the limits to competition
work_keys_str_mv AT armstrongm consumerinformationandthelimitstocompetition
AT zhouj consumerinformationandthelimitstocompetition