‘Looking sharp’: price typeface influences awareness of spending in mobile payment

We investigate whether the typeface used to display the purchase amount in the context of mobile payment influences consumers' awareness of spending. The evidence suggests that prices displayed in angular (vs. round) typeface increase the awareness of spending in the context of mobile payment v...

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Main Authors: Park, J, Velasco, C, Spence, C
Format: Journal article
Language:English
Published: Wiley 2022
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author Park, J
Velasco, C
Spence, C
author_facet Park, J
Velasco, C
Spence, C
author_sort Park, J
collection OXFORD
description We investigate whether the typeface used to display the purchase amount in the context of mobile payment influences consumers' awareness of spending. The evidence suggests that prices displayed in angular (vs. round) typeface increase the awareness of spending in the context of mobile payment via the perceived harshness of the typeface and the experienced pain of payment (Studies 1–3, 5, and 6). Angular (vs. round) typeface also has downstream consequences for payment behavior, indicating that the amount displayed with the angular typeface increases the hesitation to press the “pay” button (Studies 2 and 6). Our results also demonstrate that the typeface effect on the awareness of spending is moderated by the purchase amount (Study 3). The robust typeface effect documented for Japanese participants (Studies 1–3) is not observed in North Americans (Studies 4 and 5), highlighting the role of culture. Finally, we replicate the price typeface effect (Studies 1–3) in a situation that is closer to the context of real mobile shopping and demonstrate that price typeface impact people's willingness to spend on the next grocery shop (Study 6). Our research contributes to the scarce literature on addressing the profligacy issues associated with mobile payments and broadly cashless payments.
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spelling oxford-uuid:e9d6c67f-f55f-4905-bbf5-85c268e705f42024-03-26T09:19:40Z‘Looking sharp’: price typeface influences awareness of spending in mobile paymentJournal articlehttp://purl.org/coar/resource_type/c_dcae04bcuuid:e9d6c67f-f55f-4905-bbf5-85c268e705f4EnglishSymplectic ElementsWiley2022Park, JVelasco, CSpence, CWe investigate whether the typeface used to display the purchase amount in the context of mobile payment influences consumers' awareness of spending. The evidence suggests that prices displayed in angular (vs. round) typeface increase the awareness of spending in the context of mobile payment via the perceived harshness of the typeface and the experienced pain of payment (Studies 1–3, 5, and 6). Angular (vs. round) typeface also has downstream consequences for payment behavior, indicating that the amount displayed with the angular typeface increases the hesitation to press the “pay” button (Studies 2 and 6). Our results also demonstrate that the typeface effect on the awareness of spending is moderated by the purchase amount (Study 3). The robust typeface effect documented for Japanese participants (Studies 1–3) is not observed in North Americans (Studies 4 and 5), highlighting the role of culture. Finally, we replicate the price typeface effect (Studies 1–3) in a situation that is closer to the context of real mobile shopping and demonstrate that price typeface impact people's willingness to spend on the next grocery shop (Study 6). Our research contributes to the scarce literature on addressing the profligacy issues associated with mobile payments and broadly cashless payments.
spellingShingle Park, J
Velasco, C
Spence, C
‘Looking sharp’: price typeface influences awareness of spending in mobile payment
title ‘Looking sharp’: price typeface influences awareness of spending in mobile payment
title_full ‘Looking sharp’: price typeface influences awareness of spending in mobile payment
title_fullStr ‘Looking sharp’: price typeface influences awareness of spending in mobile payment
title_full_unstemmed ‘Looking sharp’: price typeface influences awareness of spending in mobile payment
title_short ‘Looking sharp’: price typeface influences awareness of spending in mobile payment
title_sort looking sharp price typeface influences awareness of spending in mobile payment
work_keys_str_mv AT parkj lookingsharppricetypefaceinfluencesawarenessofspendinginmobilepayment
AT velascoc lookingsharppricetypefaceinfluencesawarenessofspendinginmobilepayment
AT spencec lookingsharppricetypefaceinfluencesawarenessofspendinginmobilepayment