Aesthetic labour and the policy-making agenda: time for a reappraisal of skills?
Previous research in the area of 'aesthetic labour' has suggested that 'aesthetic skills' are important in interactive service work, such as retail and hospitality. To-date, research on aesthetic labour has merely pointed to the existence of aesthetic skills, but there has been n...
Main Authors: | Nickson, D, Warhurst, C, Dutton, E |
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Format: | Working paper |
Language: | English |
Published: |
ESRC Centre on Skills, Knowledge and Organisational Performance (SKOPE)
2004
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Subjects: |
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