Training transfer: The interaction of changed behaviour and co-worker support on job performance / Fadzilah Mohd Shariff, Artinah Zainal and Rahmat Hashim
The present study examined the moderating effect of changed behav-iour on the relationship between co-workers support on frontline employees job performance. The authors hypothesize that co-work-ers support are more strongly related to performance among front-line employees reporting low than high l...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
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UiTM Press
2013
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| Subjects: | |
| Online Access: | https://ir.uitm.edu.my/id/eprint/20602/1/AJ_FADZILAH%20MOHD%20SHARIFF%20JTHCA%2013.pdf |
| _version_ | 1825735421136470016 |
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| author | Mohd Shariff, Fadzilah Zainal, Artinah Hashim, Rahmat |
| author_facet | Mohd Shariff, Fadzilah Zainal, Artinah Hashim, Rahmat |
| author_sort | Mohd Shariff, Fadzilah |
| collection | UITM |
| description | The present study examined the moderating effect of changed behav-iour on the relationship between co-workers support on frontline employees job performance. The authors hypothesize that co-work-ers support are more strongly related to performance among front-line employees reporting low than high level in changed behaviour. Results of Structural Equation Modeling, gathered from 264 employ-ees who held positions as Food and Beverage outlet servers in 4 and 5 star ratings hotels, support the hypothesis. The result indicates that when frontline employees’ exhibit low changed behaviour, the relationships between co-worker support and job performance are stronger. Implications for substantive research, strengths and limita-tions, and directions for future research are offered. |
| first_indexed | 2024-03-06T01:46:51Z |
| format | Article |
| id | uitm.eprints-0602 |
| institution | Universiti Teknologi MARA |
| language | English |
| last_indexed | 2024-03-06T01:46:51Z |
| publishDate | 2013 |
| publisher | UiTM Press |
| record_format | dspace |
| spelling | uitm.eprints-06022018-07-17T06:14:32Z https://ir.uitm.edu.my/id/eprint/20602/ Training transfer: The interaction of changed behaviour and co-worker support on job performance / Fadzilah Mohd Shariff, Artinah Zainal and Rahmat Hashim jthca Mohd Shariff, Fadzilah Zainal, Artinah Hashim, Rahmat Job satisfaction Performance standards The present study examined the moderating effect of changed behav-iour on the relationship between co-workers support on frontline employees job performance. The authors hypothesize that co-work-ers support are more strongly related to performance among front-line employees reporting low than high level in changed behaviour. Results of Structural Equation Modeling, gathered from 264 employ-ees who held positions as Food and Beverage outlet servers in 4 and 5 star ratings hotels, support the hypothesis. The result indicates that when frontline employees’ exhibit low changed behaviour, the relationships between co-worker support and job performance are stronger. Implications for substantive research, strengths and limita-tions, and directions for future research are offered. UiTM Press 2013 Article PeerReviewed text en https://ir.uitm.edu.my/id/eprint/20602/1/AJ_FADZILAH%20MOHD%20SHARIFF%20JTHCA%2013.pdf Training transfer: The interaction of changed behaviour and co-worker support on job performance / Fadzilah Mohd Shariff, Artinah Zainal and Rahmat Hashim. (2013) Journal of Tourism, Hospitality & Culinary Arts (JTHCA) <https://ir.uitm.edu.my/view/publication/Journal_of_Tourism,_Hospitality_=26_Culinary_Arts_=28JTHCA=29/>, 5 (2). pp. 44-50. ISSN 1985-8914 ; 2590-3837 https://www.jthca.org/ |
| spellingShingle | Job satisfaction Performance standards Mohd Shariff, Fadzilah Zainal, Artinah Hashim, Rahmat Training transfer: The interaction of changed behaviour and co-worker support on job performance / Fadzilah Mohd Shariff, Artinah Zainal and Rahmat Hashim |
| title | Training transfer: The interaction of changed behaviour and co-worker support on job performance / Fadzilah Mohd Shariff, Artinah Zainal and Rahmat Hashim |
| title_full | Training transfer: The interaction of changed behaviour and co-worker support on job performance / Fadzilah Mohd Shariff, Artinah Zainal and Rahmat Hashim |
| title_fullStr | Training transfer: The interaction of changed behaviour and co-worker support on job performance / Fadzilah Mohd Shariff, Artinah Zainal and Rahmat Hashim |
| title_full_unstemmed | Training transfer: The interaction of changed behaviour and co-worker support on job performance / Fadzilah Mohd Shariff, Artinah Zainal and Rahmat Hashim |
| title_short | Training transfer: The interaction of changed behaviour and co-worker support on job performance / Fadzilah Mohd Shariff, Artinah Zainal and Rahmat Hashim |
| title_sort | training transfer the interaction of changed behaviour and co worker support on job performance fadzilah mohd shariff artinah zainal and rahmat hashim |
| topic | Job satisfaction Performance standards |
| url | https://ir.uitm.edu.my/id/eprint/20602/1/AJ_FADZILAH%20MOHD%20SHARIFF%20JTHCA%2013.pdf |
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