Marketing capabilities of fashion and apparel retailing among small medium enterprises in Bangi / Nurul Syazana Mohd Razi

Intense competition on short product life cycles in fashion retailing present a number of marketing challenges for retail firms. In order to survive in this industry it is vital for participants to develop and leverage marketing capabilities. Marketing capabilities used by many firms to maintain fir...

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Bibliographic Details
Main Author: Mohd Razi, Nurul Syazana
Format: Student Project
Language:English
Published: Faculty of Business and Management 2018
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/21242/1/PPb_NURUL%20SYAZANA%20MOHD%20RAZI%20M%20BM%2018_5.pdf
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author Mohd Razi, Nurul Syazana
author_facet Mohd Razi, Nurul Syazana
author_sort Mohd Razi, Nurul Syazana
collection UITM
description Intense competition on short product life cycles in fashion retailing present a number of marketing challenges for retail firms. In order to survive in this industry it is vital for participants to develop and leverage marketing capabilities. Marketing capabilities used by many firms to maintain firm performances. The main study of this research is to investigate the marketing capabilities among SME fashion and apparel retailer in Bangi. Firm performance being a dependent variables in this research and measured by four independent variables which is customer service, store image differentiation, promotional capability and ICT adoption. A review of literature was conducted to find out the firm performance on fashion and apparel retailer. The literature review showed the relationship. This research is based on 67 respondents which collected in Bangi. Sampling method used in this study is convenience sampling. The data was analyzed using correlation coefficient and regression by using SPSS software. The findings showed that are positive relationship between these marketing capabilities and firm performance. However, the result showed that customer service, store image differentiation and promotional capability has significant impact on firm performance.
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spelling uitm.eprints-12422018-10-23T01:37:08Z https://ir.uitm.edu.my/id/eprint/21242/ Marketing capabilities of fashion and apparel retailing among small medium enterprises in Bangi / Nurul Syazana Mohd Razi Mohd Razi, Nurul Syazana Marketing Product management Marketing research. Marketing research companies. Sales forecasting Retail trade Intense competition on short product life cycles in fashion retailing present a number of marketing challenges for retail firms. In order to survive in this industry it is vital for participants to develop and leverage marketing capabilities. Marketing capabilities used by many firms to maintain firm performances. The main study of this research is to investigate the marketing capabilities among SME fashion and apparel retailer in Bangi. Firm performance being a dependent variables in this research and measured by four independent variables which is customer service, store image differentiation, promotional capability and ICT adoption. A review of literature was conducted to find out the firm performance on fashion and apparel retailer. The literature review showed the relationship. This research is based on 67 respondents which collected in Bangi. Sampling method used in this study is convenience sampling. The data was analyzed using correlation coefficient and regression by using SPSS software. The findings showed that are positive relationship between these marketing capabilities and firm performance. However, the result showed that customer service, store image differentiation and promotional capability has significant impact on firm performance. Faculty of Business and Management 2018 Student Project NonPeerReviewed text en https://ir.uitm.edu.my/id/eprint/21242/1/PPb_NURUL%20SYAZANA%20MOHD%20RAZI%20M%20BM%2018_5.pdf Marketing capabilities of fashion and apparel retailing among small medium enterprises in Bangi / Nurul Syazana Mohd Razi. (2018) [Student Project] <http://terminalib.uitm.edu.my/21242.pdf> (Unpublished)
spellingShingle Marketing
Product management
Marketing research. Marketing research companies. Sales forecasting
Retail trade
Mohd Razi, Nurul Syazana
Marketing capabilities of fashion and apparel retailing among small medium enterprises in Bangi / Nurul Syazana Mohd Razi
title Marketing capabilities of fashion and apparel retailing among small medium enterprises in Bangi / Nurul Syazana Mohd Razi
title_full Marketing capabilities of fashion and apparel retailing among small medium enterprises in Bangi / Nurul Syazana Mohd Razi
title_fullStr Marketing capabilities of fashion and apparel retailing among small medium enterprises in Bangi / Nurul Syazana Mohd Razi
title_full_unstemmed Marketing capabilities of fashion and apparel retailing among small medium enterprises in Bangi / Nurul Syazana Mohd Razi
title_short Marketing capabilities of fashion and apparel retailing among small medium enterprises in Bangi / Nurul Syazana Mohd Razi
title_sort marketing capabilities of fashion and apparel retailing among small medium enterprises in bangi nurul syazana mohd razi
topic Marketing
Product management
Marketing research. Marketing research companies. Sales forecasting
Retail trade
url https://ir.uitm.edu.my/id/eprint/21242/1/PPb_NURUL%20SYAZANA%20MOHD%20RAZI%20M%20BM%2018_5.pdf
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