Counselling appointment booking through telegram bot for UiTM Jasin / Sharifah Amirah Zulaikha Syed Ahmad Kamal

In the past years, we have seen an explosion of booking applications using smartphone across multiple industries. Most of people nowadays communicated using social messenger but still downloaded booking applications to book many reservations such as hotels, flights and others. Fortunately, people ca...

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Bibliographic Details
Main Author: Syed Ahmad Kamal, Sharifah Amirah Zulaikha
Format: Student Project
Language:English
Published: Faculty of Computer and Mathematical Sciences 2018
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/21379/1/TD_SHARIFAH%20AMIRAH%20ZULAIKHA%20SYED%20AHMAD%20KAMAL%20M%20CS%2018_5.pdf
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author Syed Ahmad Kamal, Sharifah Amirah Zulaikha
author_facet Syed Ahmad Kamal, Sharifah Amirah Zulaikha
author_sort Syed Ahmad Kamal, Sharifah Amirah Zulaikha
collection UITM
description In the past years, we have seen an explosion of booking applications using smartphone across multiple industries. Most of people nowadays communicated using social messenger but still downloaded booking applications to book many reservations such as hotels, flights and others. Fortunately, people can book with bots through Telegram and saves time to search a certain booking bots on the Play Store. Bots are third-party applications that run inside Telegram and users can interact with bots by sending it messages, commands and inline requests. In Universiti Teknologi Mara (UiTM) Melaka, Jasin Campus, before booking an appointment with one of the counselors, the visitor needs to see or call the desired counselor to set an appointment which most of the visitors do not have time to do so. Therefore, this project propose a counseling session appointment booking bot for UiTM Jasin, to saves time and allow user to book an appointment and update the counselor through notification. In order to complete this project, a booking system with availability checking are connected through bot to send notification of the booking made to the counselor and a reminder to notify user. Based on the Functionality Test and User Acceptance Test, this booking bot has fulfilled all the requirements to efficiently book a counseling session without seeing or calling the counselors. In conclusion, by using the counseling booking appointment bot, the booked session has increased and the bot has eased the counselors of UiTM Jasin to update their schedule.
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spelling uitm.eprints-13792018-10-25T01:32:54Z https://ir.uitm.edu.my/id/eprint/21379/ Counselling appointment booking through telegram bot for UiTM Jasin / Sharifah Amirah Zulaikha Syed Ahmad Kamal Syed Ahmad Kamal, Sharifah Amirah Zulaikha Melaka Electronic Computers. Computer Science Expert systems (Computer science). Fuzzy expert systems Database management In the past years, we have seen an explosion of booking applications using smartphone across multiple industries. Most of people nowadays communicated using social messenger but still downloaded booking applications to book many reservations such as hotels, flights and others. Fortunately, people can book with bots through Telegram and saves time to search a certain booking bots on the Play Store. Bots are third-party applications that run inside Telegram and users can interact with bots by sending it messages, commands and inline requests. In Universiti Teknologi Mara (UiTM) Melaka, Jasin Campus, before booking an appointment with one of the counselors, the visitor needs to see or call the desired counselor to set an appointment which most of the visitors do not have time to do so. Therefore, this project propose a counseling session appointment booking bot for UiTM Jasin, to saves time and allow user to book an appointment and update the counselor through notification. In order to complete this project, a booking system with availability checking are connected through bot to send notification of the booking made to the counselor and a reminder to notify user. Based on the Functionality Test and User Acceptance Test, this booking bot has fulfilled all the requirements to efficiently book a counseling session without seeing or calling the counselors. In conclusion, by using the counseling booking appointment bot, the booked session has increased and the bot has eased the counselors of UiTM Jasin to update their schedule. Faculty of Computer and Mathematical Sciences 2018 Student Project NonPeerReviewed text en https://ir.uitm.edu.my/id/eprint/21379/1/TD_SHARIFAH%20AMIRAH%20ZULAIKHA%20SYED%20AHMAD%20KAMAL%20M%20CS%2018_5.pdf Counselling appointment booking through telegram bot for UiTM Jasin / Sharifah Amirah Zulaikha Syed Ahmad Kamal. (2018) [Student Project] <http://terminalib.uitm.edu.my/21379.pdf> (Unpublished)
spellingShingle Melaka
Electronic Computers. Computer Science
Expert systems (Computer science). Fuzzy expert systems
Database management
Syed Ahmad Kamal, Sharifah Amirah Zulaikha
Counselling appointment booking through telegram bot for UiTM Jasin / Sharifah Amirah Zulaikha Syed Ahmad Kamal
title Counselling appointment booking through telegram bot for UiTM Jasin / Sharifah Amirah Zulaikha Syed Ahmad Kamal
title_full Counselling appointment booking through telegram bot for UiTM Jasin / Sharifah Amirah Zulaikha Syed Ahmad Kamal
title_fullStr Counselling appointment booking through telegram bot for UiTM Jasin / Sharifah Amirah Zulaikha Syed Ahmad Kamal
title_full_unstemmed Counselling appointment booking through telegram bot for UiTM Jasin / Sharifah Amirah Zulaikha Syed Ahmad Kamal
title_short Counselling appointment booking through telegram bot for UiTM Jasin / Sharifah Amirah Zulaikha Syed Ahmad Kamal
title_sort counselling appointment booking through telegram bot for uitm jasin sharifah amirah zulaikha syed ahmad kamal
topic Melaka
Electronic Computers. Computer Science
Expert systems (Computer science). Fuzzy expert systems
Database management
url https://ir.uitm.edu.my/id/eprint/21379/1/TD_SHARIFAH%20AMIRAH%20ZULAIKHA%20SYED%20AHMAD%20KAMAL%20M%20CS%2018_5.pdf
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