Customer satisfaction at container operation department of Northport (Malaysia) Berhad / Mazlina Samsidi

Customer satisfaction at container operation department of Northport (Malaysia) Berhad / Mazlina Samsidi

The relationship between service quality and customer satisfaction has received considerable academic attention in the past few years. But the nature of the exact relationship between service quality and customer satisfaction is still shrouded with uncertainty. This study attempts to identify which...

Bibliografske podrobnosti
Glavni avtor:	Samsidi, Mazlina
Format:	Student Project
Jezik:	English
Izdano:	Faculty of Business and Management 2006
Teme:	Consumer satisfaction Personnel management. Employment management
Online dostop:	https://ir.uitm.edu.my/id/eprint/21468/1/PPb_MAZLINA%20SAMSIDI%20M%20BM%2006_5.pdf

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