The relationship between interpersonal conflict causal factors and job performance / Hazwaniqaisara Adenan

Harmonious workplace and good relationship among member of the organization is a dream for every employee. However, it is difficult to maintain the harmonious of the workplace because every people have their own personality, opinion and idea. The aim of this study is to identify the most significant...

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Main Author: Adenan, Hazwaniqaisara
Format: Student Project
Language:English
Published: Faculty of Business and Management 2018
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/21536/1/PPb_HAZWANIQAISARA%20ADENAN%20M%20BM%2018_5.pdf
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author Adenan, Hazwaniqaisara
author_facet Adenan, Hazwaniqaisara
author_sort Adenan, Hazwaniqaisara
collection UITM
description Harmonious workplace and good relationship among member of the organization is a dream for every employee. However, it is difficult to maintain the harmonious of the workplace because every people have their own personality, opinion and idea. The aim of this study is to identify the most significant interpersonal conflict causal factors with job performance in School of Graduates Studies, Universiti Tekonologi Malaysia, Johor Bahru. In this study, researcher used 3 causal factors which are job stress, communication and workplace incivility. Questionnaire was used in collecting the data from the respondents. The population of the respondents for this study are 49 staffs who are working in School of Graduates Studies, Universiti Teknologi Malaysia, Johor Bahru. 44 questionnaires were successfully distributed and 40 returned questionnaire were used in analysing the data. Descriptive, Normality, Reliability, Regression analysis were used to analyse the data findings. The result from this study shows that communication is the most significant factors that could influence job performance. There is negative relationship between job stress and job performance. Workplace incivility has negative relationship with the job performance. In addition, an efficient communicative practice in the workplace and professionalism training are recommended to resolve the problem.
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spelling uitm.eprints-15362018-11-13T08:58:03Z https://ir.uitm.edu.my/id/eprint/21536/ The relationship between interpersonal conflict causal factors and job performance / Hazwaniqaisara Adenan Adenan, Hazwaniqaisara Labor. Work environment Theory. Method. Relation to other subjects. Performance Interpersonal relations. Social behavior Interpersonal conflict Harmonious workplace and good relationship among member of the organization is a dream for every employee. However, it is difficult to maintain the harmonious of the workplace because every people have their own personality, opinion and idea. The aim of this study is to identify the most significant interpersonal conflict causal factors with job performance in School of Graduates Studies, Universiti Tekonologi Malaysia, Johor Bahru. In this study, researcher used 3 causal factors which are job stress, communication and workplace incivility. Questionnaire was used in collecting the data from the respondents. The population of the respondents for this study are 49 staffs who are working in School of Graduates Studies, Universiti Teknologi Malaysia, Johor Bahru. 44 questionnaires were successfully distributed and 40 returned questionnaire were used in analysing the data. Descriptive, Normality, Reliability, Regression analysis were used to analyse the data findings. The result from this study shows that communication is the most significant factors that could influence job performance. There is negative relationship between job stress and job performance. Workplace incivility has negative relationship with the job performance. In addition, an efficient communicative practice in the workplace and professionalism training are recommended to resolve the problem. Faculty of Business and Management 2018 Student Project NonPeerReviewed text en https://ir.uitm.edu.my/id/eprint/21536/1/PPb_HAZWANIQAISARA%20ADENAN%20M%20BM%2018_5.pdf The relationship between interpersonal conflict causal factors and job performance / Hazwaniqaisara Adenan. (2018) [Student Project] <http://terminalib.uitm.edu.my/21536.pdf> (Unpublished)
spellingShingle Labor. Work environment
Theory. Method. Relation to other subjects. Performance
Interpersonal relations. Social behavior
Interpersonal conflict
Adenan, Hazwaniqaisara
The relationship between interpersonal conflict causal factors and job performance / Hazwaniqaisara Adenan
title The relationship between interpersonal conflict causal factors and job performance / Hazwaniqaisara Adenan
title_full The relationship between interpersonal conflict causal factors and job performance / Hazwaniqaisara Adenan
title_fullStr The relationship between interpersonal conflict causal factors and job performance / Hazwaniqaisara Adenan
title_full_unstemmed The relationship between interpersonal conflict causal factors and job performance / Hazwaniqaisara Adenan
title_short The relationship between interpersonal conflict causal factors and job performance / Hazwaniqaisara Adenan
title_sort relationship between interpersonal conflict causal factors and job performance hazwaniqaisara adenan
topic Labor. Work environment
Theory. Method. Relation to other subjects. Performance
Interpersonal relations. Social behavior
Interpersonal conflict
url https://ir.uitm.edu.my/id/eprint/21536/1/PPb_HAZWANIQAISARA%20ADENAN%20M%20BM%2018_5.pdf
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