A study on customers' satisfaction towards Tabung Haji by using service quality dimension / Zahrul Hisyam Jefrry
This study is emphasis on the importance of service quality that has been offered by an organization. Service quality is an important element that will affect the customer satisfaction. The purpose of this paper is to test identify which are service quality dimension that influences the custom...
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| Format: | Student Project |
| Language: | English |
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Faculty of Business Management
2015
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| Online Access: | https://ir.uitm.edu.my/id/eprint/21715/1/PPb_ZAHRUL%20HISYAM%20JEFRRY%20J%20BM15_5.pdf |