Passenger behavioural intention to use selfservice check-in (SSCI) kiosks at KL International Airport (KLIA) / Mohd Fauzi Abdul Hamid
The self-service check-in (SSCI) KLIA kiosk is a platform that is governed by an airline's application interface for passenger check-in and the printing of boarding passes. Today's travelling passengers have the strong desire that they be a co-producer of the check-in process and they want...
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| Format: | Book Section |
| Language: | English |
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Institute of Graduate Studies, UiTM
2018
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| Online Access: | https://ir.uitm.edu.my/id/eprint/22064/1/ABS_MOHD%20FAUZI%20ABDUL%20HAMID%20TDRA%20VOL%2014%20IGS%2018.pdf |