Factors contribute to customer complaint towards services at operation department in Johor Port Berhad / Aqashah Shahren Luqman
Port is one of the important links between different modes of transport within the logistics chain. In other words, ports play a vital role for the purpose of achieving more customers in the international market. Customer is the people who bring a profit to the ports. However, the local port exists...
| Main Author: | |
|---|---|
| Format: | Student Project |
| Language: | English |
| Published: |
Faculty of Business and Management
2013
|
| Subjects: | |
| Online Access: | https://ir.uitm.edu.my/id/eprint/24749/1/PPb_AQASHAH%20SHAHREN%20LUQMAN%20M%20BM%2013_5.pdf |