Tourist satisfaction towards facilities provided in Melaka heritage sites / Muhammad Izzul Hanis Nazri
The purpose of this paper is to examine tourist satisfaction towards facilities provided in Melaka heritage sites. A total of 200 respondents from tourist in Melaka heritage sites had participated through convenient sampling technique in answering the questionnaires. Most of respondents are male, th...
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Format: | Student Project |
Language: | English |
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Universiti Teknologi MARA Sarawak,Kampus Samarahan
2015
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Online Access: | https://ir.uitm.edu.my/id/eprint/25344/1/PP_MUHAMMAD%20IZZUL%20HANIS%20NAZRI%20BM%20Q%2015_5.PDF |
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author | Nazri, Muhammad Izzul Hanis |
author_facet | Nazri, Muhammad Izzul Hanis |
author_sort | Nazri, Muhammad Izzul Hanis |
collection | UITM |
description | The purpose of this paper is to examine tourist satisfaction towards facilities provided in Melaka heritage sites. A total of 200 respondents from tourist in Melaka heritage sites had participated through convenient sampling technique in answering the questionnaires. Most of respondents are male, the age is between 21 — 30 years old. The Cronbach's Alpha result for general facilities, specific facilities and services shows a strong positive relationship
which means variables is relevant. For the recommendation,there are some recommendations
and suggestions to improve satisfaction of tourist towards facilities provided in Melaka heritage sites. Based on data gather from questionnaires it showed that likers scale for all variables indicate to the 5 which is means slightly satisfy. Thus it is important for the Melaka heritage sites management improve their facilities in order to get the fully satisfaction from the future visitor. |
first_indexed | 2024-03-06T01:59:47Z |
format | Student Project |
id | uitm.eprints-5344 |
institution | Universiti Teknologi MARA |
language | English |
last_indexed | 2024-03-06T01:59:47Z |
publishDate | 2015 |
publisher | Universiti Teknologi MARA Sarawak,Kampus Samarahan |
record_format | dspace |
spelling | uitm.eprints-53442020-08-06T04:44:10Z https://ir.uitm.edu.my/id/eprint/25344/ Tourist satisfaction towards facilities provided in Melaka heritage sites / Muhammad Izzul Hanis Nazri Nazri, Muhammad Izzul Hanis Travel and the state. Tourism Business education Consumer satisfaction The purpose of this paper is to examine tourist satisfaction towards facilities provided in Melaka heritage sites. A total of 200 respondents from tourist in Melaka heritage sites had participated through convenient sampling technique in answering the questionnaires. Most of respondents are male, the age is between 21 — 30 years old. The Cronbach's Alpha result for general facilities, specific facilities and services shows a strong positive relationship which means variables is relevant. For the recommendation,there are some recommendations and suggestions to improve satisfaction of tourist towards facilities provided in Melaka heritage sites. Based on data gather from questionnaires it showed that likers scale for all variables indicate to the 5 which is means slightly satisfy. Thus it is important for the Melaka heritage sites management improve their facilities in order to get the fully satisfaction from the future visitor. Universiti Teknologi MARA Sarawak,Kampus Samarahan 2015-12 Student Project NonPeerReviewed text en https://ir.uitm.edu.my/id/eprint/25344/1/PP_MUHAMMAD%20IZZUL%20HANIS%20NAZRI%20BM%20Q%2015_5.PDF Tourist satisfaction towards facilities provided in Melaka heritage sites / Muhammad Izzul Hanis Nazri. (2015) [Student Project] (Unpublished) |
spellingShingle | Travel and the state. Tourism Business education Consumer satisfaction Nazri, Muhammad Izzul Hanis Tourist satisfaction towards facilities provided in Melaka heritage sites / Muhammad Izzul Hanis Nazri |
title | Tourist satisfaction towards facilities provided in Melaka heritage sites / Muhammad Izzul Hanis Nazri |
title_full | Tourist satisfaction towards facilities provided in Melaka heritage sites / Muhammad Izzul Hanis Nazri |
title_fullStr | Tourist satisfaction towards facilities provided in Melaka heritage sites / Muhammad Izzul Hanis Nazri |
title_full_unstemmed | Tourist satisfaction towards facilities provided in Melaka heritage sites / Muhammad Izzul Hanis Nazri |
title_short | Tourist satisfaction towards facilities provided in Melaka heritage sites / Muhammad Izzul Hanis Nazri |
title_sort | tourist satisfaction towards facilities provided in melaka heritage sites muhammad izzul hanis nazri |
topic | Travel and the state. Tourism Business education Consumer satisfaction |
url | https://ir.uitm.edu.my/id/eprint/25344/1/PP_MUHAMMAD%20IZZUL%20HANIS%20NAZRI%20BM%20Q%2015_5.PDF |
work_keys_str_mv | AT nazrimuhammadizzulhanis touristsatisfactiontowardsfacilitiesprovidedinmelakaheritagesitesmuhammadizzulhanisnazri |