Tourist satisfaction towards facilities provided in Melaka heritage sites / Muhammad Izzul Hanis Nazri

The purpose of this paper is to examine tourist satisfaction towards facilities provided in Melaka heritage sites. A total of 200 respondents from tourist in Melaka heritage sites had participated through convenient sampling technique in answering the questionnaires. Most of respondents are male, th...

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Main Author: Nazri, Muhammad Izzul Hanis
Format: Student Project
Language:English
Published: Universiti Teknologi MARA Sarawak,Kampus Samarahan 2015
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/25344/1/PP_MUHAMMAD%20IZZUL%20HANIS%20NAZRI%20BM%20Q%2015_5.PDF
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author Nazri, Muhammad Izzul Hanis
author_facet Nazri, Muhammad Izzul Hanis
author_sort Nazri, Muhammad Izzul Hanis
collection UITM
description The purpose of this paper is to examine tourist satisfaction towards facilities provided in Melaka heritage sites. A total of 200 respondents from tourist in Melaka heritage sites had participated through convenient sampling technique in answering the questionnaires. Most of respondents are male, the age is between 21 — 30 years old. The Cronbach's Alpha result for general facilities, specific facilities and services shows a strong positive relationship which means variables is relevant. For the recommendation,there are some recommendations and suggestions to improve satisfaction of tourist towards facilities provided in Melaka heritage sites. Based on data gather from questionnaires it showed that likers scale for all variables indicate to the 5 which is means slightly satisfy. Thus it is important for the Melaka heritage sites management improve their facilities in order to get the fully satisfaction from the future visitor.
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spelling uitm.eprints-53442020-08-06T04:44:10Z https://ir.uitm.edu.my/id/eprint/25344/ Tourist satisfaction towards facilities provided in Melaka heritage sites / Muhammad Izzul Hanis Nazri Nazri, Muhammad Izzul Hanis Travel and the state. Tourism Business education Consumer satisfaction The purpose of this paper is to examine tourist satisfaction towards facilities provided in Melaka heritage sites. A total of 200 respondents from tourist in Melaka heritage sites had participated through convenient sampling technique in answering the questionnaires. Most of respondents are male, the age is between 21 — 30 years old. The Cronbach's Alpha result for general facilities, specific facilities and services shows a strong positive relationship which means variables is relevant. For the recommendation,there are some recommendations and suggestions to improve satisfaction of tourist towards facilities provided in Melaka heritage sites. Based on data gather from questionnaires it showed that likers scale for all variables indicate to the 5 which is means slightly satisfy. Thus it is important for the Melaka heritage sites management improve their facilities in order to get the fully satisfaction from the future visitor. Universiti Teknologi MARA Sarawak,Kampus Samarahan 2015-12 Student Project NonPeerReviewed text en https://ir.uitm.edu.my/id/eprint/25344/1/PP_MUHAMMAD%20IZZUL%20HANIS%20NAZRI%20BM%20Q%2015_5.PDF Tourist satisfaction towards facilities provided in Melaka heritage sites / Muhammad Izzul Hanis Nazri. (2015) [Student Project] (Unpublished)
spellingShingle Travel and the state. Tourism
Business education
Consumer satisfaction
Nazri, Muhammad Izzul Hanis
Tourist satisfaction towards facilities provided in Melaka heritage sites / Muhammad Izzul Hanis Nazri
title Tourist satisfaction towards facilities provided in Melaka heritage sites / Muhammad Izzul Hanis Nazri
title_full Tourist satisfaction towards facilities provided in Melaka heritage sites / Muhammad Izzul Hanis Nazri
title_fullStr Tourist satisfaction towards facilities provided in Melaka heritage sites / Muhammad Izzul Hanis Nazri
title_full_unstemmed Tourist satisfaction towards facilities provided in Melaka heritage sites / Muhammad Izzul Hanis Nazri
title_short Tourist satisfaction towards facilities provided in Melaka heritage sites / Muhammad Izzul Hanis Nazri
title_sort tourist satisfaction towards facilities provided in melaka heritage sites muhammad izzul hanis nazri
topic Travel and the state. Tourism
Business education
Consumer satisfaction
url https://ir.uitm.edu.my/id/eprint/25344/1/PP_MUHAMMAD%20IZZUL%20HANIS%20NAZRI%20BM%20Q%2015_5.PDF
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