Extrinsic factors that influence employee loyalty at Brahim’s sats foodservices / Ainaa Hazirah Che Mud & Siti Nabilah Hani Jamaluddin

This research aimed to study the extrinsic factors that affect employees to have loyalty to an organization. The researcher assumed that satisfaction in their job can create loyalty. The study also aimed to determine what expectations of employees are in order to earn their loyalty to the organiza...

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Main Authors: Che Mud, Ainaa Hazirah, Jamaluddin, Siti Nabilah Hani
Format: Student Project
Language:English
Published: Faculty of Hotel and Tourism 2018
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/25379/1/PPb_AINAA%20HAZIRAH%20CHE%20MUD_SITI%20NABILAH%20HANI%20JAMALUDDIN%20T%20HM%2018_5.pdf
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author Che Mud, Ainaa Hazirah
Jamaluddin, Siti Nabilah Hani
author_facet Che Mud, Ainaa Hazirah
Jamaluddin, Siti Nabilah Hani
author_sort Che Mud, Ainaa Hazirah
collection UITM
description This research aimed to study the extrinsic factors that affect employees to have loyalty to an organization. The researcher assumed that satisfaction in their job can create loyalty. The study also aimed to determine what expectations of employees are in order to earn their loyalty to the organization. A questionnaire has been use as the instrument in this study. The Statistical Package for Social Sciences (SPSS) program version 23.0 was used to analyze the data. Descriptive statistics in terms of percentage, mean and standard deviation were applied to analyze the data. The findings of the study indicated that factors like nature of work, career advancement and recognition, employment benefits, relationship with their supervisors and colleagues and working environment all have an effect on employees loyalty to the organization. The principle recommendation for further research is other factors, which have an effect on organizational loyalty, such as personality, punctuality, emotional equivalence, social support and others. All these should be considered to see whether or not there is any relationship between them.
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spelling uitm.eprints-53792019-08-28T06:36:30Z https://ir.uitm.edu.my/id/eprint/25379/ Extrinsic factors that influence employee loyalty at Brahim’s sats foodservices / Ainaa Hazirah Che Mud & Siti Nabilah Hani Jamaluddin Che Mud, Ainaa Hazirah Jamaluddin, Siti Nabilah Hani Nutrition. Foods and food supply Condiments, spices, etc. General works Food service This research aimed to study the extrinsic factors that affect employees to have loyalty to an organization. The researcher assumed that satisfaction in their job can create loyalty. The study also aimed to determine what expectations of employees are in order to earn their loyalty to the organization. A questionnaire has been use as the instrument in this study. The Statistical Package for Social Sciences (SPSS) program version 23.0 was used to analyze the data. Descriptive statistics in terms of percentage, mean and standard deviation were applied to analyze the data. The findings of the study indicated that factors like nature of work, career advancement and recognition, employment benefits, relationship with their supervisors and colleagues and working environment all have an effect on employees loyalty to the organization. The principle recommendation for further research is other factors, which have an effect on organizational loyalty, such as personality, punctuality, emotional equivalence, social support and others. All these should be considered to see whether or not there is any relationship between them. Faculty of Hotel and Tourism 2018 Student Project NonPeerReviewed text en https://ir.uitm.edu.my/id/eprint/25379/1/PPb_AINAA%20HAZIRAH%20CHE%20MUD_SITI%20NABILAH%20HANI%20JAMALUDDIN%20T%20HM%2018_5.pdf Extrinsic factors that influence employee loyalty at Brahim’s sats foodservices / Ainaa Hazirah Che Mud & Siti Nabilah Hani Jamaluddin. (2018) [Student Project] (Unpublished)
spellingShingle Nutrition. Foods and food supply
Condiments, spices, etc. General works
Food service
Che Mud, Ainaa Hazirah
Jamaluddin, Siti Nabilah Hani
Extrinsic factors that influence employee loyalty at Brahim’s sats foodservices / Ainaa Hazirah Che Mud & Siti Nabilah Hani Jamaluddin
title Extrinsic factors that influence employee loyalty at Brahim’s sats foodservices / Ainaa Hazirah Che Mud & Siti Nabilah Hani Jamaluddin
title_full Extrinsic factors that influence employee loyalty at Brahim’s sats foodservices / Ainaa Hazirah Che Mud & Siti Nabilah Hani Jamaluddin
title_fullStr Extrinsic factors that influence employee loyalty at Brahim’s sats foodservices / Ainaa Hazirah Che Mud & Siti Nabilah Hani Jamaluddin
title_full_unstemmed Extrinsic factors that influence employee loyalty at Brahim’s sats foodservices / Ainaa Hazirah Che Mud & Siti Nabilah Hani Jamaluddin
title_short Extrinsic factors that influence employee loyalty at Brahim’s sats foodservices / Ainaa Hazirah Che Mud & Siti Nabilah Hani Jamaluddin
title_sort extrinsic factors that influence employee loyalty at brahim s sats foodservices ainaa hazirah che mud siti nabilah hani jamaluddin
topic Nutrition. Foods and food supply
Condiments, spices, etc. General works
Food service
url https://ir.uitm.edu.my/id/eprint/25379/1/PPb_AINAA%20HAZIRAH%20CHE%20MUD_SITI%20NABILAH%20HANI%20JAMALUDDIN%20T%20HM%2018_5.pdf
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AT jamaluddinsitinabilahhani extrinsicfactorsthatinfluenceemployeeloyaltyatbrahimssatsfoodservicesainaahazirahchemudsitinabilahhanijamaluddin