The impact of emotional intelligence towards employees’ performance / Nur Raihan Mohamad

The purpose of this study was to analyse the impact of emotional intelligence (EI) on employees’ performance in Bank Rakyat Twin Tower, Bangsar. The factor that affect employees’ performance are Self-Awareness, Self-Management and Social Awareness. Furthermore, this research was guided by two resear...

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Bibliographic Details
Main Author: Mohamad, Nur Raihan
Format: Student Project
Language:English
Published: Faculty of Business and Management 2019
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/25935/1/PPb_NUR%20RAIHAN%20MOHAMAD%20BM%20M%2019_5.pdf
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author Mohamad, Nur Raihan
author_facet Mohamad, Nur Raihan
author_sort Mohamad, Nur Raihan
collection UITM
description The purpose of this study was to analyse the impact of emotional intelligence (EI) on employees’ performance in Bank Rakyat Twin Tower, Bangsar. The factor that affect employees’ performance are Self-Awareness, Self-Management and Social Awareness. Furthermore, this research was guided by two research objectives which the research needs to answer. The research is quantitative research which the research used self-administered questionnaires as instrument to collect data. The data had been collected from 80 respondent by using convenience sampling method. The data are coded using Statistical Package for Social Science (SPSS) version 22.0 after collecting information from the respondents. The study recommended that Bank Rakyat Twin Tower, Bangsar need to focus on self-management because because it gives the biggest impact towards employees’ performance. As well as the organization need to focus on self-management and self-awareness as it can lead to the positive behaviors toward work environment which then achieve organizational goals and objectives.
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spelling uitm.eprints-59352019-10-24T08:51:45Z https://ir.uitm.edu.my/id/eprint/25935/ The impact of emotional intelligence towards employees’ performance / Nur Raihan Mohamad Mohamad, Nur Raihan Awareness Work. Performance Emotional intelligence. Emotional intelligence testing Organizational effectiveness. Performance measurement The purpose of this study was to analyse the impact of emotional intelligence (EI) on employees’ performance in Bank Rakyat Twin Tower, Bangsar. The factor that affect employees’ performance are Self-Awareness, Self-Management and Social Awareness. Furthermore, this research was guided by two research objectives which the research needs to answer. The research is quantitative research which the research used self-administered questionnaires as instrument to collect data. The data had been collected from 80 respondent by using convenience sampling method. The data are coded using Statistical Package for Social Science (SPSS) version 22.0 after collecting information from the respondents. The study recommended that Bank Rakyat Twin Tower, Bangsar need to focus on self-management because because it gives the biggest impact towards employees’ performance. As well as the organization need to focus on self-management and self-awareness as it can lead to the positive behaviors toward work environment which then achieve organizational goals and objectives. Faculty of Business and Management 2019 Student Project NonPeerReviewed text en https://ir.uitm.edu.my/id/eprint/25935/1/PPb_NUR%20RAIHAN%20MOHAMAD%20BM%20M%2019_5.pdf The impact of emotional intelligence towards employees’ performance / Nur Raihan Mohamad. (2019) [Student Project] <http://terminalib.uitm.edu.my/25935.pdf> (Unpublished)
spellingShingle Awareness
Work. Performance
Emotional intelligence. Emotional intelligence testing
Organizational effectiveness. Performance measurement
Mohamad, Nur Raihan
The impact of emotional intelligence towards employees’ performance / Nur Raihan Mohamad
title The impact of emotional intelligence towards employees’ performance / Nur Raihan Mohamad
title_full The impact of emotional intelligence towards employees’ performance / Nur Raihan Mohamad
title_fullStr The impact of emotional intelligence towards employees’ performance / Nur Raihan Mohamad
title_full_unstemmed The impact of emotional intelligence towards employees’ performance / Nur Raihan Mohamad
title_short The impact of emotional intelligence towards employees’ performance / Nur Raihan Mohamad
title_sort impact of emotional intelligence towards employees performance nur raihan mohamad
topic Awareness
Work. Performance
Emotional intelligence. Emotional intelligence testing
Organizational effectiveness. Performance measurement
url https://ir.uitm.edu.my/id/eprint/25935/1/PPb_NUR%20RAIHAN%20MOHAMAD%20BM%20M%2019_5.pdf
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