Evaluation of satisfaction level of tourists in Maliau Basin conservation area / Albinus Ongkudon

Nature based tourism is the fastest growing segment of the tourism industry because there is a trend towards an increased specialization among tourists. This study was conducted in Maliau Basin Conservation Area (MBCA), A newly establish popular destinations. The objective of this paper is to prese...

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Main Author: Ongkudon, Albinus
Format: Student Project
Language:English
Published: Perpustakaan Tun Abdul Razak UiTM Caw Sabah 2007
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/26911/1/PP_ALBINUS%20BIN%20ONGKUDON%20BM%20S%2007_5.pdf
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author Ongkudon, Albinus
author_facet Ongkudon, Albinus
author_sort Ongkudon, Albinus
collection UITM
description Nature based tourism is the fastest growing segment of the tourism industry because there is a trend towards an increased specialization among tourists. This study was conducted in Maliau Basin Conservation Area (MBCA), A newly establish popular destinations. The objective of this paper is to present findings of the factors that contribute to visitors' level of satisfaction towards ecotourism products and services in MBCA, among the local and international visitors. The findings of the study indicate that price, product, promotion and place were found to be significant factors contributing to visitors' satisfaction. The profile of among local and international visitors in Maliau Basin were examined for association with their socio-demographic and visit characteristics such as gender, age, marital status, education level, occupation, and length of stay. The findings also show that the most popular activities that both local and international respondents wanted to spend during their leisure time adventure trekking, visiting the spectacular waterfalls and the flora on MBCA. The result from this study could, assist the MBCA management to better improve its quality of products and services.
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spelling uitm.eprints-69112020-04-23T13:48:00Z https://ir.uitm.edu.my/id/eprint/26911/ Evaluation of satisfaction level of tourists in Maliau Basin conservation area / Albinus Ongkudon Ongkudon, Albinus Travel and the state. Tourism Malaysia Sports and tourism. Sports tourism Environmental education. Study and teaching. Research Nature based tourism is the fastest growing segment of the tourism industry because there is a trend towards an increased specialization among tourists. This study was conducted in Maliau Basin Conservation Area (MBCA), A newly establish popular destinations. The objective of this paper is to present findings of the factors that contribute to visitors' level of satisfaction towards ecotourism products and services in MBCA, among the local and international visitors. The findings of the study indicate that price, product, promotion and place were found to be significant factors contributing to visitors' satisfaction. The profile of among local and international visitors in Maliau Basin were examined for association with their socio-demographic and visit characteristics such as gender, age, marital status, education level, occupation, and length of stay. The findings also show that the most popular activities that both local and international respondents wanted to spend during their leisure time adventure trekking, visiting the spectacular waterfalls and the flora on MBCA. The result from this study could, assist the MBCA management to better improve its quality of products and services. Perpustakaan Tun Abdul Razak UiTM Caw Sabah 2007-05 Student Project NonPeerReviewed text en https://ir.uitm.edu.my/id/eprint/26911/1/PP_ALBINUS%20BIN%20ONGKUDON%20BM%20S%2007_5.pdf Evaluation of satisfaction level of tourists in Maliau Basin conservation area / Albinus Ongkudon. (2007) [Student Project] (Unpublished)
spellingShingle Travel and the state. Tourism
Malaysia
Sports and tourism. Sports tourism
Environmental education. Study and teaching. Research
Ongkudon, Albinus
Evaluation of satisfaction level of tourists in Maliau Basin conservation area / Albinus Ongkudon
title Evaluation of satisfaction level of tourists in Maliau Basin conservation area / Albinus Ongkudon
title_full Evaluation of satisfaction level of tourists in Maliau Basin conservation area / Albinus Ongkudon
title_fullStr Evaluation of satisfaction level of tourists in Maliau Basin conservation area / Albinus Ongkudon
title_full_unstemmed Evaluation of satisfaction level of tourists in Maliau Basin conservation area / Albinus Ongkudon
title_short Evaluation of satisfaction level of tourists in Maliau Basin conservation area / Albinus Ongkudon
title_sort evaluation of satisfaction level of tourists in maliau basin conservation area albinus ongkudon
topic Travel and the state. Tourism
Malaysia
Sports and tourism. Sports tourism
Environmental education. Study and teaching. Research
url https://ir.uitm.edu.my/id/eprint/26911/1/PP_ALBINUS%20BIN%20ONGKUDON%20BM%20S%2007_5.pdf
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