The effect of organizational support and personality traits toward employees’ performance in frontline services in state government at Tangkak, Johor / Siti Aisyah Mohd Shuhaimi and Siti Nurnazirah Ahmad

The purpose of this study is to investigate the effect of organizational support and personality traits towards employees’ performance in frontline services. This study was conducted in government state in Tangkak District, Johor. The empirical part of this study was conducted in June 2016. Data for...

Full description

Bibliographic Details
Main Authors: Mohd Shuhaimi, Siti Aisyah, Ahmad, Siti Nurnazirah
Format: Student Project
Language:English
Published: Faculty of Business and Management 2016
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/27045/1/PPb_SITI%20AISYAH%20MOHD%20SHUHAIMI%20BM%20M%2016_5.pdf
_version_ 1796902427717271552
author Mohd Shuhaimi, Siti Aisyah
Ahmad, Siti Nurnazirah
author_facet Mohd Shuhaimi, Siti Aisyah
Ahmad, Siti Nurnazirah
author_sort Mohd Shuhaimi, Siti Aisyah
collection UITM
description The purpose of this study is to investigate the effect of organizational support and personality traits towards employees’ performance in frontline services. This study was conducted in government state in Tangkak District, Johor. The empirical part of this study was conducted in June 2016. Data for this study were obtained from questionnaire that distributed among employees in frontline service of government sector in Tangkak District. Ten government state company were selected for this investigation at Tangkak District. The questionnaire investigated how organizational support and personality traits of the employee can improve employees’ performance and respondents filled in a form by rated each item. Responses were made on a 5-point Likert scale ranging from one to five. The data obtained is be analyzed by Statistical Package from Social Science Version 23 (SPSSv23). Based on reliability test, respondent demographic, frequency, Pearson Correlation and Multiple Regressions, a clear findings and result is observed. The results showed that personality traits have a positive relationship with employee performance and the most dominant factor is intrinsic motivations that have the highest correlation with employee performance which means it contra from previous study. The researchers recommend to the organization to focus on personality traits of the employees to select a right person for a right job.
first_indexed 2024-03-06T02:04:48Z
format Student Project
id uitm.eprints-7045
institution Universiti Teknologi MARA
language English
last_indexed 2024-03-06T02:04:48Z
publishDate 2016
publisher Faculty of Business and Management
record_format dspace
spelling uitm.eprints-70452020-04-09T05:11:08Z https://ir.uitm.edu.my/id/eprint/27045/ The effect of organizational support and personality traits toward employees’ performance in frontline services in state government at Tangkak, Johor / Siti Aisyah Mohd Shuhaimi and Siti Nurnazirah Ahmad Mohd Shuhaimi, Siti Aisyah Ahmad, Siti Nurnazirah Organizational behavior. Corporate culture Personnel management. Employment management The purpose of this study is to investigate the effect of organizational support and personality traits towards employees’ performance in frontline services. This study was conducted in government state in Tangkak District, Johor. The empirical part of this study was conducted in June 2016. Data for this study were obtained from questionnaire that distributed among employees in frontline service of government sector in Tangkak District. Ten government state company were selected for this investigation at Tangkak District. The questionnaire investigated how organizational support and personality traits of the employee can improve employees’ performance and respondents filled in a form by rated each item. Responses were made on a 5-point Likert scale ranging from one to five. The data obtained is be analyzed by Statistical Package from Social Science Version 23 (SPSSv23). Based on reliability test, respondent demographic, frequency, Pearson Correlation and Multiple Regressions, a clear findings and result is observed. The results showed that personality traits have a positive relationship with employee performance and the most dominant factor is intrinsic motivations that have the highest correlation with employee performance which means it contra from previous study. The researchers recommend to the organization to focus on personality traits of the employees to select a right person for a right job. Faculty of Business and Management 2016 Student Project NonPeerReviewed text en https://ir.uitm.edu.my/id/eprint/27045/1/PPb_SITI%20AISYAH%20MOHD%20SHUHAIMI%20BM%20M%2016_5.pdf The effect of organizational support and personality traits toward employees’ performance in frontline services in state government at Tangkak, Johor / Siti Aisyah Mohd Shuhaimi and Siti Nurnazirah Ahmad. (2016) [Student Project] <http://terminalib.uitm.edu.my/27045.pdf> (Unpublished)
spellingShingle Organizational behavior. Corporate culture
Personnel management. Employment management
Mohd Shuhaimi, Siti Aisyah
Ahmad, Siti Nurnazirah
The effect of organizational support and personality traits toward employees’ performance in frontline services in state government at Tangkak, Johor / Siti Aisyah Mohd Shuhaimi and Siti Nurnazirah Ahmad
title The effect of organizational support and personality traits toward employees’ performance in frontline services in state government at Tangkak, Johor / Siti Aisyah Mohd Shuhaimi and Siti Nurnazirah Ahmad
title_full The effect of organizational support and personality traits toward employees’ performance in frontline services in state government at Tangkak, Johor / Siti Aisyah Mohd Shuhaimi and Siti Nurnazirah Ahmad
title_fullStr The effect of organizational support and personality traits toward employees’ performance in frontline services in state government at Tangkak, Johor / Siti Aisyah Mohd Shuhaimi and Siti Nurnazirah Ahmad
title_full_unstemmed The effect of organizational support and personality traits toward employees’ performance in frontline services in state government at Tangkak, Johor / Siti Aisyah Mohd Shuhaimi and Siti Nurnazirah Ahmad
title_short The effect of organizational support and personality traits toward employees’ performance in frontline services in state government at Tangkak, Johor / Siti Aisyah Mohd Shuhaimi and Siti Nurnazirah Ahmad
title_sort effect of organizational support and personality traits toward employees performance in frontline services in state government at tangkak johor siti aisyah mohd shuhaimi and siti nurnazirah ahmad
topic Organizational behavior. Corporate culture
Personnel management. Employment management
url https://ir.uitm.edu.my/id/eprint/27045/1/PPb_SITI%20AISYAH%20MOHD%20SHUHAIMI%20BM%20M%2016_5.pdf
work_keys_str_mv AT mohdshuhaimisitiaisyah theeffectoforganizationalsupportandpersonalitytraitstowardemployeesperformanceinfrontlineservicesinstategovernmentattangkakjohorsitiaisyahmohdshuhaimiandsitinurnazirahahmad
AT ahmadsitinurnazirah theeffectoforganizationalsupportandpersonalitytraitstowardemployeesperformanceinfrontlineservicesinstategovernmentattangkakjohorsitiaisyahmohdshuhaimiandsitinurnazirahahmad
AT mohdshuhaimisitiaisyah effectoforganizationalsupportandpersonalitytraitstowardemployeesperformanceinfrontlineservicesinstategovernmentattangkakjohorsitiaisyahmohdshuhaimiandsitinurnazirahahmad
AT ahmadsitinurnazirah effectoforganizationalsupportandpersonalitytraitstowardemployeesperformanceinfrontlineservicesinstategovernmentattangkakjohorsitiaisyahmohdshuhaimiandsitinurnazirahahmad