Service quality and customer satisfaction among foreign customers towards PNB Darby Park Hotel / Nor Fadillah Fuad
The study was conduct to examine the level of customer satisfaction based on the service quality that provide by the PNB Darby Park Hotel. The sample of 50 questionnaires gathered from the foreign customers using the service that provide by Darby Park. The outcomes of data analysis answer the resear...
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| Format: | Student Project |
| Language: | English |
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Faculty of Business and Management
2011
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| Online Access: | https://ir.uitm.edu.my/id/eprint/28653/1/PPb_NOR%20FADILLAH%20FUAD%20BM%20M%2011_5.pdf |