Citizens’ satisfaction towards the quality of e-filing service / Nur Qaiyisha Suhardi and Normalina Mahmud
This research was about the citizens’ satisfaction towards the quality of E-Filing service. The purpose of this research was to identify the citizens’ satisfaction towards the quality of E-Filing, the relationship between tangibility, reliability, responsiveness, assurance and empathy which were the...
| Main Authors: | , |
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| Format: | Student Project |
| Language: | English |
| Published: |
2018
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| Subjects: | |
| Online Access: | https://ir.uitm.edu.my/id/eprint/28888/1/PPb_NUR%20QAIYISHA%20SUHARDI%20AM%20K%2018_5.pdf |