Volunsharing of Lenggong Valley world heritage site: A content analysis/ Norliza Aminudin, Maisarah Mohamad Nazary and Salamiah A. Jamal.

UNESCO World Heritage Sites (WHS) has the ability to attract diverse domestic and international tourists’ visitation. Malaysia being blessed with four WHSs unfortunately faces a decline in tourist arrivals in one of them, which is the Archaeological Heritage of the Lenggong Valley (AHLV). In combati...

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Main Authors: Aminudin, Norliza, Mohamad Nazary, Maisarah, A. Jamal, Salamiah
Format: Article
Language:English
Published: Faculty of Hotel and Tourism Management, Universiti Teknologi MARA Cawangan Selangor 2020
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/29157/1/AJ_NORLIZA%20AMINUDIN%20JTHCA%20B%2019.pdf
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author Aminudin, Norliza
Mohamad Nazary, Maisarah
A. Jamal, Salamiah
author_facet Aminudin, Norliza
Mohamad Nazary, Maisarah
A. Jamal, Salamiah
author_sort Aminudin, Norliza
collection UITM
description UNESCO World Heritage Sites (WHS) has the ability to attract diverse domestic and international tourists’ visitation. Malaysia being blessed with four WHSs unfortunately faces a decline in tourist arrivals in one of them, which is the Archaeological Heritage of the Lenggong Valley (AHLV). In combating the issue, a volunsharing program was proposed by the authority, nonetheless it was yet to be materialised. Volunsharing is where volunteers share their holiday experiences at tourism destinations through social media by using word-of-picture. This study aims to investigate the effect of volunsharing through Instagram content analysis via #lenggong. It examines post frequencies, comment slant, total engagement values and exploring emerging themes for captions frequently used in Instagram tourism-related post. Deductive content analysis and thematic analysis are used as the study’s methodology, based on Framing Theory and word-of-picture (WOP) dimensions. Results show that the portrayal of Lenggong Valley as a tourism destination and a WHS is poor. A total of 1,549 posts were analysed and only 290 posts were deemed tourism WOP post, including five thematic captions emerged throughout the six months period sample of this study. The theoretical and practical contributions of this study are discussed.
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spelling uitm.eprints-91572020-04-06T05:12:01Z https://ir.uitm.edu.my/id/eprint/29157/ Volunsharing of Lenggong Valley world heritage site: A content analysis/ Norliza Aminudin, Maisarah Mohamad Nazary and Salamiah A. Jamal. jthca Aminudin, Norliza Mohamad Nazary, Maisarah A. Jamal, Salamiah World Heritage areas Malaysia History of discoveries, explorations, and travel UNESCO World Heritage Sites (WHS) has the ability to attract diverse domestic and international tourists’ visitation. Malaysia being blessed with four WHSs unfortunately faces a decline in tourist arrivals in one of them, which is the Archaeological Heritage of the Lenggong Valley (AHLV). In combating the issue, a volunsharing program was proposed by the authority, nonetheless it was yet to be materialised. Volunsharing is where volunteers share their holiday experiences at tourism destinations through social media by using word-of-picture. This study aims to investigate the effect of volunsharing through Instagram content analysis via #lenggong. It examines post frequencies, comment slant, total engagement values and exploring emerging themes for captions frequently used in Instagram tourism-related post. Deductive content analysis and thematic analysis are used as the study’s methodology, based on Framing Theory and word-of-picture (WOP) dimensions. Results show that the portrayal of Lenggong Valley as a tourism destination and a WHS is poor. A total of 1,549 posts were analysed and only 290 posts were deemed tourism WOP post, including five thematic captions emerged throughout the six months period sample of this study. The theoretical and practical contributions of this study are discussed. Faculty of Hotel and Tourism Management, Universiti Teknologi MARA Cawangan Selangor 2020-02-29 Article PeerReviewed text en https://ir.uitm.edu.my/id/eprint/29157/1/AJ_NORLIZA%20AMINUDIN%20JTHCA%20B%2019.pdf Volunsharing of Lenggong Valley world heritage site: A content analysis/ Norliza Aminudin, Maisarah Mohamad Nazary and Salamiah A. Jamal. (2020) Journal of Tourism, Hospitality & Culinary Arts (JTHCA) <https://ir.uitm.edu.my/view/publication/Journal_of_Tourism,_Hospitality_=26_Culinary_Arts_=28JTHCA=29/>, 12 (1). pp. 1-18. ISSN 1985-8914 ; 2590-3837 https://www.jthca.org/
spellingShingle World Heritage areas
Malaysia
History of discoveries, explorations, and travel
Aminudin, Norliza
Mohamad Nazary, Maisarah
A. Jamal, Salamiah
Volunsharing of Lenggong Valley world heritage site: A content analysis/ Norliza Aminudin, Maisarah Mohamad Nazary and Salamiah A. Jamal.
title Volunsharing of Lenggong Valley world heritage site: A content analysis/ Norliza Aminudin, Maisarah Mohamad Nazary and Salamiah A. Jamal.
title_full Volunsharing of Lenggong Valley world heritage site: A content analysis/ Norliza Aminudin, Maisarah Mohamad Nazary and Salamiah A. Jamal.
title_fullStr Volunsharing of Lenggong Valley world heritage site: A content analysis/ Norliza Aminudin, Maisarah Mohamad Nazary and Salamiah A. Jamal.
title_full_unstemmed Volunsharing of Lenggong Valley world heritage site: A content analysis/ Norliza Aminudin, Maisarah Mohamad Nazary and Salamiah A. Jamal.
title_short Volunsharing of Lenggong Valley world heritage site: A content analysis/ Norliza Aminudin, Maisarah Mohamad Nazary and Salamiah A. Jamal.
title_sort volunsharing of lenggong valley world heritage site a content analysis norliza aminudin maisarah mohamad nazary and salamiah a jamal
topic World Heritage areas
Malaysia
History of discoveries, explorations, and travel
url https://ir.uitm.edu.my/id/eprint/29157/1/AJ_NORLIZA%20AMINUDIN%20JTHCA%20B%2019.pdf
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