Personality types, perceived job-related stress and coping strategies among hotel front line employees / Nurshazliza Shaiful Kahar and Hassnah Wee.
This paper aims to investigate personality types, perceived job-related stress, and coping strategies among hotel front line employees. This study used a survey to investigate demographics and the key variables in the research framework. Data analysis is based on 326 hotel front line employees’ feed...
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| Format: | Article |
| Language: | English |
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Universiti Teknologi MARA Cawangan Selangor
2020
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| Online Access: | https://ir.uitm.edu.my/id/eprint/29177/1/AJ_NURSHAZLIZA%20SHAIFUL%20KAHAR%20JTHCA%20B%2019.pdf |
| _version_ | 1825736944507682816 |
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| author | Shaiful Kahar, Nurshazliza Wee, Hassnah |
| author_facet | Shaiful Kahar, Nurshazliza Wee, Hassnah |
| author_sort | Shaiful Kahar, Nurshazliza |
| collection | UITM |
| description | This paper aims to investigate personality types, perceived job-related stress, and coping strategies among hotel front line employees. This study used a survey to investigate demographics and the key variables in the research framework. Data analysis is based on 326 hotel front line employees’ feedback employed at 4-star and 5-star hotels in Selangor. The results revealed that personality types and perceived job-related stress have significant relationship, and coping strategies moderate the relationship between personality types and perceived job-related stress. The outcome of this study perhaps could help hotel managers in establishing efficient stress management in order to care for the organisation and its employees. |
| first_indexed | 2024-03-06T02:10:32Z |
| format | Article |
| id | uitm.eprints-9177 |
| institution | Universiti Teknologi MARA |
| language | English |
| last_indexed | 2024-03-06T02:10:32Z |
| publishDate | 2020 |
| publisher | Universiti Teknologi MARA Cawangan Selangor |
| record_format | dspace |
| spelling | uitm.eprints-91772020-04-08T13:41:03Z https://ir.uitm.edu.my/id/eprint/29177/ Personality types, perceived job-related stress and coping strategies among hotel front line employees / Nurshazliza Shaiful Kahar and Hassnah Wee. jthca Shaiful Kahar, Nurshazliza Wee, Hassnah BF Psychology Personality Personality types. Typology This paper aims to investigate personality types, perceived job-related stress, and coping strategies among hotel front line employees. This study used a survey to investigate demographics and the key variables in the research framework. Data analysis is based on 326 hotel front line employees’ feedback employed at 4-star and 5-star hotels in Selangor. The results revealed that personality types and perceived job-related stress have significant relationship, and coping strategies moderate the relationship between personality types and perceived job-related stress. The outcome of this study perhaps could help hotel managers in establishing efficient stress management in order to care for the organisation and its employees. Universiti Teknologi MARA Cawangan Selangor 2020-02-29 Article PeerReviewed text en https://ir.uitm.edu.my/id/eprint/29177/1/AJ_NURSHAZLIZA%20SHAIFUL%20KAHAR%20JTHCA%20B%2019.pdf Personality types, perceived job-related stress and coping strategies among hotel front line employees / Nurshazliza Shaiful Kahar and Hassnah Wee. (2020) Journal of Tourism, Hospitality & Culinary Arts (JTHCA) <https://ir.uitm.edu.my/view/publication/Journal_of_Tourism,_Hospitality_=26_Culinary_Arts_=28JTHCA=29/>, 12 (1). pp. 1-14. ISSN 1985-8914 ; 2590-3837 https://www.jthca.org/ |
| spellingShingle | BF Psychology Personality Personality types. Typology Shaiful Kahar, Nurshazliza Wee, Hassnah Personality types, perceived job-related stress and coping strategies among hotel front line employees / Nurshazliza Shaiful Kahar and Hassnah Wee. |
| title | Personality types, perceived job-related stress and coping strategies among hotel front line employees / Nurshazliza Shaiful Kahar and Hassnah Wee. |
| title_full | Personality types, perceived job-related stress and coping strategies among hotel front line employees / Nurshazliza Shaiful Kahar and Hassnah Wee. |
| title_fullStr | Personality types, perceived job-related stress and coping strategies among hotel front line employees / Nurshazliza Shaiful Kahar and Hassnah Wee. |
| title_full_unstemmed | Personality types, perceived job-related stress and coping strategies among hotel front line employees / Nurshazliza Shaiful Kahar and Hassnah Wee. |
| title_short | Personality types, perceived job-related stress and coping strategies among hotel front line employees / Nurshazliza Shaiful Kahar and Hassnah Wee. |
| title_sort | personality types perceived job related stress and coping strategies among hotel front line employees nurshazliza shaiful kahar and hassnah wee |
| topic | BF Psychology Personality Personality types. Typology |
| url | https://ir.uitm.edu.my/id/eprint/29177/1/AJ_NURSHAZLIZA%20SHAIFUL%20KAHAR%20JTHCA%20B%2019.pdf |
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