Human capital issues in Malaysian MICE industry from the expert’s perspective / Nadia Mohd Adros and Hassnah Wee

Meeting, Incentive, Convention, and Exhibition (MICE) industry faced quite intense challenges due to its growth and demand in the industry. Besides, the industry encounters a problem related to human capital, such as insufficient talents, which gives a negative impact on the industry. The objective...

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Main Authors: Mohd Adros, Nadia, Wee, Hassnah
Format: Article
Language:English
Published: UiTM Press, Universiti Teknologi MARA Selangor 2019
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/29262/1/AJ_NADIA%20MOHD%20ADROS%20JTHCA%20B%2019.pdf
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author Mohd Adros, Nadia
Wee, Hassnah
author_facet Mohd Adros, Nadia
Wee, Hassnah
author_sort Mohd Adros, Nadia
collection UITM
description Meeting, Incentive, Convention, and Exhibition (MICE) industry faced quite intense challenges due to its growth and demand in the industry. Besides, the industry encounters a problem related to human capital, such as insufficient talents, which gives a negative impact on the industry. The objective of this study is to explore and understand human capital issues in the MICE industry. This research was conducted using the qualitative method to explore the related issues in the Malaysian MICE industry. The data obtained from the interview session and document analysis. Respondents were identified using the purposive sample and snowball techniques among meetings and exhibition management experts in the industry. Thematic analysis was employed to find the themes for this study. Several issues identified which are lack of industry awareness, insufficient skilled staff, generation Y, alignment of the industry with the university, internship and lack of networking among stakeholders. The findings are useful for the stakeholders of the MICE industry to recognise the talents and retaining the workforce in the industry.
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spelling uitm.eprints-92622020-04-08T01:48:17Z https://ir.uitm.edu.my/id/eprint/29262/ Human capital issues in Malaysian MICE industry from the expert’s perspective / Nadia Mohd Adros and Hassnah Wee jthca Mohd Adros, Nadia Wee, Hassnah Labor. Work. Working class Human capital Malaysia Meeting, Incentive, Convention, and Exhibition (MICE) industry faced quite intense challenges due to its growth and demand in the industry. Besides, the industry encounters a problem related to human capital, such as insufficient talents, which gives a negative impact on the industry. The objective of this study is to explore and understand human capital issues in the MICE industry. This research was conducted using the qualitative method to explore the related issues in the Malaysian MICE industry. The data obtained from the interview session and document analysis. Respondents were identified using the purposive sample and snowball techniques among meetings and exhibition management experts in the industry. Thematic analysis was employed to find the themes for this study. Several issues identified which are lack of industry awareness, insufficient skilled staff, generation Y, alignment of the industry with the university, internship and lack of networking among stakeholders. The findings are useful for the stakeholders of the MICE industry to recognise the talents and retaining the workforce in the industry. UiTM Press, Universiti Teknologi MARA Selangor 2019-06-31 Article PeerReviewed text en https://ir.uitm.edu.my/id/eprint/29262/1/AJ_NADIA%20MOHD%20ADROS%20JTHCA%20B%2019.pdf Human capital issues in Malaysian MICE industry from the expert’s perspective / Nadia Mohd Adros and Hassnah Wee. (2019) Journal of Tourism, Hospitality & Culinary Arts (JTHCA) <https://ir.uitm.edu.my/view/publication/Journal_of_Tourism,_Hospitality_=26_Culinary_Arts_=28JTHCA=29/>, 11 (1). pp. 1-19. ISSN 1985-8914 ; 2590-3837 https://www.jthca.org/
spellingShingle Labor. Work. Working class
Human capital
Malaysia
Mohd Adros, Nadia
Wee, Hassnah
Human capital issues in Malaysian MICE industry from the expert’s perspective / Nadia Mohd Adros and Hassnah Wee
title Human capital issues in Malaysian MICE industry from the expert’s perspective / Nadia Mohd Adros and Hassnah Wee
title_full Human capital issues in Malaysian MICE industry from the expert’s perspective / Nadia Mohd Adros and Hassnah Wee
title_fullStr Human capital issues in Malaysian MICE industry from the expert’s perspective / Nadia Mohd Adros and Hassnah Wee
title_full_unstemmed Human capital issues in Malaysian MICE industry from the expert’s perspective / Nadia Mohd Adros and Hassnah Wee
title_short Human capital issues in Malaysian MICE industry from the expert’s perspective / Nadia Mohd Adros and Hassnah Wee
title_sort human capital issues in malaysian mice industry from the expert s perspective nadia mohd adros and hassnah wee
topic Labor. Work. Working class
Human capital
Malaysia
url https://ir.uitm.edu.my/id/eprint/29262/1/AJ_NADIA%20MOHD%20ADROS%20JTHCA%20B%2019.pdf
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