Influencing factors on customer satisfaction towards American brands in the food and beverage industry in Malaysia / Nur Atiqah Rochin Demong, Abdul Kadir Othman and Salmi Bawasa.

Customer satisfaction is the ultimate aim to food and beverage F&B industry as it ascertains that satisfied customers will stay loyal and reduce the amount of complaints towards their brand of choice. The main purpose of the research is to understand the influencing factors on customer satisfact...

詳細記述

書誌詳細
主要な著者: Rochin Demong, Nur Atiqah, Otman, Abdul Kadir, Bawasa, Salmi
フォーマット: 論文
言語:English
出版事項: Universiti Teknologi MARA Cawangan Selangor 2016
主題:
オンライン・アクセス:https://ir.uitm.edu.my/id/eprint/29415/1/AJ_NUR%20ATIQAH%20ROCHIN%20DEMONG%20ABRIJ%20B%2016.pdf